Overview
Key Service Conmponents: Accelerated Deployment and Standardization: Quick Start projects are designed to expedite the deployment process while promoting consistency in customer implementation plans. By optimizing project tasks from initiation through production, this service minimizes time to value, allowing customers to achieve operational readiness rapidly.
Optimized Task Execution EpicCyber’s streamlined, hands-on-keyboard approach with a focus on user experience and organization wide adoption strategies, include pilot testing and testing of key deployment milestones for success assurance.
Expert Guidance and Documentation Throughout the project, customers will benefit from best practice recommendations and receive comprehensive supporting documentation provided by the EpicCyber Services team. EpicCyber will document milestones, action items, critical deliverables, and the status of all meetings with an AI recorder, as well as transcription for future review as required.
Project Duration The service engagement term is 45 days, starting on the project kickoff date.
Highlights
- Benefits of the EpicCyber Success Services The EpicCyber Services Offering is the most economical, most reliable alternative available in easily consumable bundles from full-time to on-demand. On-Demand Engagement: EpicCyber provides as-needed post-deployment services in one-month intervals Managed Service Subscription: EpicCyber Managed Services are the most cost-effective, reliable, and always-on Zscaler experience.
- Zscaler Deployment Extension is Available: Additional services to address requirements after Deployment are available. Access to these additional services are economically priced as month-to-month or as annual contracts paid monthly. This offering will extend the ongoing access to your EpicCyber specialized Zscaler team.
- EpicCyber Managed Services: Upon completion, additional ongoing services, economically priced, are available in options that include month-to-month or to match the term of the Zscaler software subscription.
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Support Information EpicCyber for Zscaler Services Support Information
US Business Hours Availability: 5 AM–5 PM PT (Mon–Fri, excl. U.S. holidays)
Support Channels: Phone: +1 877-EPIC-778 ext: 1 (877) 374-2778 ext: 1 Secure 24/7 Customer Portal Setup for each customer:
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