Harness Cloud Cost Management

Our primary use case for Harness  is as a deployment tool. Although I am not a DevOps engineer, my team uses Harness  for deployment purposes, handling configurations and onboarding applications to the Harness platform.

The features of Harness are valuable, supporting rolling deployments, basic deployments, and blue-green deployments with zero downtime. It offers multiple deployment styles, low timeouts, and clear logs with different views. Harness uses AI to suggest errors in case of deployment failures. It integrates well with HashiCorp Vault , seamlessly managing secrets such as database passwords.

When deploying multiple components to multiple environments, like production and BCP, failures sometimes occur. Improvements are needed when deploying one component to one environment.

I have been working with Harness for more than one year.

The deployment using Harness is a simple process, with features like automated rollback enhancing deployment security and reliability. Harness uses additional instances during deployment; if a new instance fails, it rolls back to the previous instance, ensuring zero downtime with rolling deployment.

Harness is stable.

As a SaaS product, Harness is scalable. Our entire organization uses it with hundreds of applications, and it supports this scale effectively.

We rely on our internal Harness support team for resolving issues, rather than external support from Harness.

Neutral

Previously, we used Azure  deployment and UrbanCode Deploy  (UCD). We switched to Harness because it supports rolling deploy pipelines with zero downtime, unlike UCD, which required downtime for deployment.

I did not participate in Harness's initial setup as it was handled by a different team. I found the onboarding process straightforward.

Implementation teams such as DevOps engineers at our company handled the setup. We, as the application developer team, did not work on initial setup.

Before moving to Harness, we used Azure  deployment. No other solutions were evaluated as our company, Wells Fargo, opted for enterprise support from Harness.

I rate Harness eight out of ten. Users should consider the need for deploying multiple components to multiple environments and the potential issues when doing so.

Public Cloud

Other

What do you like best about the product?

To streamline deployments without compromising security, it is crucial for software development companies to have a platform that optimises integration and continuous delivery. Harness further reduces our deployment risk with automatic monitoring and rollback capabilities. The user interface is very easy to use; we have been able to halve deployment times from hours to minutes by configuring CI/CD pipelines in a matter of minutes. Unit, integration and performance tests can be seamlessly integrated into the pipeline thanks to test automation. Reports have been invaluable in communicating performance data to stakeholders and showing customers the value we offer.

What do you dislike about the product?

The multiple settings and adjustments may confuse some purchasers. Especially if you're new to these tools.

What problems is the product solving and how is that benefiting you?

As far as Harness is concerned, my strategy has been to facilitate efficient adoption of the platform by customers. While they may require my assistance during initial setup, many DevOps and development teams quickly recognize the benefits of automation. One of the most important things that has helped customers learn how to improve their operations is personalized training. Automated testing and deployment to various environments were part of the pipeline we established in Harness. Because of this, we were able to deploy the feature smoothly and get favorable feedback from users. We have also introduced proactive support that helps customers identify potential issues before they impact their deployments.

What do you like best about the product?

The ability to quickly and easily rollout changes incrementally by percent or customer subsets, and easily revert back if needed. Auditing the split values with the Live Tail and Monitoring is also helpful.

What do you dislike about the product?

Nothing comes to mind in particular, it just does what I need it to do so far.

What problems is the product solving and how is that benefiting you?

Safe rollouts. The ease of defining customer segments and enabling them for early adoption of a new feature, or doing a slow incremental percentage-based rollout so that it can be monitored and reverted quickly if any problems arise.

What do you like best about the product?

Well rounded, comprehensive set of functions, and relatively easy to learn and implement, once you go through the documentation and guides.

What do you dislike about the product?

Fewer integrations that are officially provided and supported that I'd expected, such as Salesforce.

What problems is the product solving and how is that benefiting you?

We utilize it for controlled roll-out of new functionality.

What do you like best about the product?

Reach User Experince and Easiness to use the platform.

What do you dislike about the product?

Nothing as of now, all features are useful.

What problems is the product solving and how is that benefiting you?

Pushing and deploying unfinished development work in production without any consequences.