Sold by: Decisions.com
Deployed on AWS
Decisions is an orchestration platform that unifies workflows, rules, AI agents, integrations, and process intelligence to automate and govern complex work. Visual tools help teams build applications and coordinate processes across people, systems, and AI with deterministic control.
4.5
Overview
Decisions provides a universal orchestration layer for complex enterprise operations. It brings workflows, business rules, AI agents, integrations, human tasks, and process intelligence together in one platform, helping organizations automate and coordinate end-to-end work across existing systems without replacing their core technology.
Teams can build and manage AI agents or connect third-party agents and models, then embed them in governed business processes. A native enterprise rules engine provides deterministic control over agent and workflow behavior, enforcing policies, validating outputs, routing exceptions, triggering human approvals, and creating an auditable record of every decision and action.
Key platform capabilities include:
Agentic and universal orchestration: Coordinate AI agents, workflows, people, data, APIs, and enterprise systems across complex, long-running processes.
Rules-driven decisioning and governance: Centralize visual, testable business logic to drive consistent decisions, enforce guardrails, and support compliance.
Visual application and process development: Build workflows, forms, dashboards, reports, and enterprise applications using low-code design tools.
Model- and system-agnostic integration: Connect existing applications, data sources, AI models, and agents through prebuilt connectors and extensible integration options.
Process intelligence and observability: Monitor work as it happens, identify bottlenecks and exceptions, and trace the inputs, rules, handoffs, and actions behind each outcome.
To explore the platform, book a consultation or request a guided demo at Decisions.com.
Highlights
- Vibe coding: Build front ends with AI while Decisions governs workflows, rules, and data.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Gold | Dual Zone Prod Cluster, + 3 Non-Prod | $0.01 |
Silver | Single Node Production, + 3 Non-Prod | $0.01 |
Dimensions summary
You buy this platform through a contract priced by cluster configuration units, not per user. Two options set the production hosting setup. Gold gives you a dual-zone production cluster plus three non-production environments. Silver gives you a single-node production instance plus three non-production environments. Both include the same three non-production environments for development, testing, or staging. The dimensions differ mainly in production architecture: Gold spreads production across two zones, while Silver runs production on a single node. Pricing scales with the production configuration you select. License fees are billed in advance for the subscription term.
Top-of-mind questions for buyers
A production instance runs operational workloads that support ongoing business operations. Non-production instances handle development, testing, quality assurance, or staging before deployment. Non-production may also serve as disaster recovery backup, but cannot run production workloads at the same time as your active production instance.
Gold spreads production across two zones for higher availability. Silver runs production on one node. The vendor targets 99.9% uptime for enterprise production clusters and 99.5% for other hosting. Dual-zone architecture supports the stronger availability commitment; single-node runs on one server.
No. Pricing is based on cluster configuration units, not per user. License fees are payable in advance for the subscription term. Any fee or hosting-type changes apply only at the next renewal term, not during a paid term. Fees are non-refundable if you terminate early.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor support
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Building Materials
Flexible Rules and a Customizable Dashboard
Reviewed on Sep 22, 2026
Review provided by G2
What do you like best about the product?
The flexibility of rules within the software, as well as the customizable dashboard option.
What do you dislike about the product?
More complicated than what I was previously using. Need some technical experience to better understand how to build
What problems is the product solving and how is that benefiting you?
Automating processes throughout the company
Donnie W.
Robust Options and Features That Expand Use Cases
Reviewed on Sep 22, 2026
Review provided by G2
What do you like best about the product?
Options and features are robust. Allows for more use cases
What do you dislike about the product?
The additional options and features make the initial learning curve a lot more complex than other platforms
What problems is the product solving and how is that benefiting you?
A customizable dashboard for tasks, processes, and analytics that I didn’t previously have. Also the ability to move between workflow states easily
Vitalii T.
Responsive, Customer-Oriented Support for Decisions Automation
Reviewed on Sep 21, 2026
Review provided by G2
What do you like best about the product?
The technical support is responsive and genuinely customer-oriented.
What do you dislike about the product?
Lots of time people wrongfully think about Decisions as a website constructor not the automation tool
What problems is the product solving and how is that benefiting you?
Faster development time compared to traditional development. Business people can develop small automation projects without involving programmers
Jennifer T.
Freedom and Flexibility, with Continuous Improvements
Reviewed on Sep 21, 2026
Review provided by G2
What do you like best about the product?
I like the freedom and flexibility that Decisions offers, as well as the fact that the tool is constantly improving.
What do you dislike about the product?
Dart isn't the best with answers, often giving inconsistent information.
What problems is the product solving and how is that benefiting you?
Decisions is managing our referrals, as well as the entire employee life cycle.
Foluso F.
Decisions: Usable and Efficient,Needs Better Integration
Reviewed on Mar 17, 2026
Review provided by G2
What do you like best about the product?
I like the ease of use of Decisions. The initial setup was pretty easy.
What do you dislike about the product?
Integrating into existing software is a bit challenging and working with professional services can be improved.
What problems is the product solving and how is that benefiting you?
Decisions accelerates development with ease of use and integrates process mining. It was an easy setup compared to Camunda.