Sold by: Stream.io, IncÂ
Deployed on AWS
Streams Chat API enables developers to build rich, scalable in-app messaging with minimal effort. It includes feature-rich SDKs, pre-built UI components, and powerful moderation tools. Designed for performance at scale, Stream supports everything from 1:1 messaging to 5M+ member channels with enterprise-grade reliability.
Overview
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Stream Chat provides enterprise-grade APIs and SDKs for building feature-rich, real-time messaging experiences across mobile and web applications. Designed to accelerate development and reduce infrastructure complexity, Stream powers the communities behind industry-leading apps like Patreon, Peloton, Nextdoor, and Strava.
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Stream delivers a best-in-class developer experience with well-documented APIs, drop-in UI components, and SDKs for React, React Native, Flutter, iOS, Android, Unreal, and Unity. Teams can get up and running in days, not months, with complete flexibility to customize the chat experience to their brand and UX requirements. Enterprise customers also gain access to Stream Slack-based technical support for hands-on integration guidance and implementation success.
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Out of the box, Stream Chat supports direct messaging, group chat, livestream chat, and large-scale communities. Features include typing indicators, message threads, reactions, unread counts, offline support, message search, and push notifications. Advanced moderation tools, such as user muting, channel freezing, profanity filters, and ban workflows, ensure a safe and structured messaging environment.
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For performance at scale, Stream Chat is backed by a globally distributed infrastructure designed for ultra-low latency and 99.999% uptime. Its proven architecture supports apps with millions of monthly active users while maintaining consistent message delivery and reliability across regions.
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Stream Chat also supports AI-native use cases. Developers can integrate LLMs from providers like OpenAI, Anthropic, or Google Gemini to build smart chat assistants, auto-responders, and copilots. Streams SDKs support AI-enhanced UI elements like markdown formatting, code blocks, tables, and thinking indicators, making it easy to craft intelligent user interactions directly in chat. With full support for enterprise compliance standards. including SOC 2 Type II, HIPAA, GDPR, and ISO 27001, Stream Chat is ready for production use in regulated industries and mission-critical environments.
Highlights
- Accelerated App Development With a wide array of SDKs at your disposal, Stream empowers developers to launch faster and iterate rapidly, all without compromising on quality or performance.
- Exceptional User Experience Deliver a world-class user experience out of the box using our polished UI components, or craft your ideal interface with the flexibility of our robust APIs and SDKs
- Scalable, Enterprise-Ready Infrastructure Stream supports over 5 million users in a single channel with no hard limits. making it the leading solution for teams that demand scalability, reliability, and high performance.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Cost savings % |
|---|---|---|---|
Start 10K | 10,000 MAU 500 Concurrent Connections | Start Chat features include: Advanced Moderation & Filters, 2 Billion Records, Global EDGE Network, Offline Support, Data Export, No Member or Channel Limits | $499.00 | 0% |
Elevate 10K | 10,000 MAU 500 Concurrent Connections | All Start Chat features, plus: Multi Tenancy/Teams, Advanced Search, HIPAA, Message Translations | $675.00 | 0% |
Start 25K | 25,000 MAU 1250 Concurrent Connections | Start Chat features include: Advanced Moderation & Filters, 2 Billion Records, Global EDGE Network, Offline Support, Data Export, No Member or Channel Limits | $1,299.00 | 0% |
Elevate 25K | 25,000 MAU 1250 Concurrent Connections | All Start Chat features, plus: Multi Tenancy/Teams, Advanced Search, HIPAA, Message Translations | $1,599.00 | 0% |
Start 50K | 50,000 MAU 2500 Concurrent Connections | Start Chat features include: Advanced Moderation & Filters, 2 Billion Records, Global EDGE Network, Offline Support, Data Export, No Member or Channel Limits | $2,299.00 | 0% |
Elevate 50K | 50,000 MAU 2500 Concurrent Connections | All Start Chat features, plus: Multi Tenancy/Teams, Advanced Search, HIPAA, Message Translations | $2,799.00 | 0% |
Enterprise | Enterprise-grade service, bigger annual discounts - Contact for private offer | $41,000.00 | 2% |
Vendor refund policy
If the product does not work in accordance with the documentation, then it is a breach of warranty and you get a refund.
Legal
Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
We are available 24/5 to help you with Stream products. To contact us, please first sign in to your Stream account. https://getstream.io/contact/support/Â
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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