Sold by: 3CXÂ
Deployed on AWS
AWS Free Tier
3CX is a business communications solution that offers companies of all sizes with a complete package for calls, video conferencing, live chat and messaging. It's open-platform, meaning you can choose from a variety of supported IP Phones and SIP Trunks that best suit your business needs.
Overview
3CX is a business communications solution that offers companies of all sizes with a complete package for calls, video and live chat, out of the box. With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging integration, 3CX boosts employee productivity and enhances the customer experience.
3CX is open-standards, allowing you to choose from a selection of supported IP Phones and SIP Trunks that best suit your business needs and budget. Installation, management and use of 3CX is extremely easy and straightforward saving you time on phone system management and maintenance.
Pricing is based on the number of simultaneous calls you need, not on the number of users/extensions you have, which also knocks down the cost of ownership tremendously.
Choose between 3CX Dedicated PRO or Enterprise. Both come with their set of Unified Communications features all bundled in the initial price, so there are no hidden costs and extra add-ons.
Highlights
- Slash your phone bill and communications costs
- Status, Chat, Click2Call, CRM Integration
- WebRTC Web Conferencing
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Debian 12
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
No refunds or returns on licence purchase.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
Use a web browser to access the 3CX Installation Wizard at http://Your_EC2_Instance_Public_IP:5015
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
2.8
5 ratings
5 AWS reviews
|
493 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Manufacturing
Grass roots product that works
Reviewed on Jul 29, 2025
Review provided by G2
What do you like best about the product?
Reporting features were highly customizable
What do you dislike about the product?
Supply Chain attack that caused us to abandon the product
What problems is the product solving and how is that benefiting you?
Reporting was 2nd to none
Abi G.
My experience with 3CX
Reviewed on Jul 20, 2025
Review provided by G2
What do you like best about the product?
3CX stands out for its flexible deployment, robust feature set, and cost-effective plans, including a free version for up to 10 users
What do you dislike about the product?
Complex Setup for Non-Technical Users
Initial configuration and some advanced features require technical expertise. Businesses without an in-house IT team may find deployment and ongoing management challenging
Initial configuration and some advanced features require technical expertise. Businesses without an in-house IT team may find deployment and ongoing management challenging
What problems is the product solving and how is that benefiting you?
Suitable for SMBs up to large enterprises. Unlimited extensions on pro tiers. System administrators have deep access for customization and detailed reportin
Brandon B.
Great for the price but lacks important features for bigger buisnesses.
Reviewed on Jul 17, 2025
Review provided by G2
What do you like best about the product?
The price is 2nd to none for sure and it does work well on call quality.
What do you dislike about the product?
Misses alot of key features especially for call centers and reporting is very bland
What problems is the product solving and how is that benefiting you?
It helped us save money on phones and you get more features than the traditional phone lines we had. They are continuing to upgrade which is good means they are investing in themselves.
Mar B.
ChatGPT dijo: Very useful for business connectivity without the need for softphone devices.
Reviewed on Jul 16, 2025
Review provided by G2
What do you like best about the product?
Easy to use, lightweight, highly compatible, very practical in its configuration, fully compatible with various telephone system providers. Extremely accessible for mass training of staff.
What do you dislike about the product?
The design is perhaps a bit outdated for current times, as it feels like the software has been frozen in time in terms of its visual appearance, which gives the impression of being an obsolete system.
What problems is the product solving and how is that benefiting you?
This program has supported effective communication among employees during remote work, allowing them to stay connected through their extensions even from home. It also adds agility when moving around within the company and contributes to optimizing the workspace by eliminating the need for old IP phones.
Ferry C.
Our Overall experience is rather possitive
Reviewed on Jul 16, 2025
Review provided by G2
What do you like best about the product?
Friendly web interface.
Rich features with just a few clicks.
Phone connections using default and custom templates made easy.
Rich features with just a few clicks.
Phone connections using default and custom templates made easy.
What do you dislike about the product?
Playback my sound files live through web interface
Short dial code for listening every music assigned on the call center.
Customized security options for allowing / disallowing extensions to be called within the same call center.
Develop a way to allow IVRs to to tranfer / route through bridged call centers for incoming calls from either call center A or call center B, using ques from one call center to another.
Short dial code for listening every music assigned on the call center.
Customized security options for allowing / disallowing extensions to be called within the same call center.
Develop a way to allow IVRs to to tranfer / route through bridged call centers for incoming calls from either call center A or call center B, using ques from one call center to another.
What problems is the product solving and how is that benefiting you?
Remote Calling using reliable 3CX Application for both Android and iPhone.
Coplex configurations with least possible clicks
Coplex configurations with least possible clicks