Sold by: FlipÂ
Flip Observability Intelligence integrates with your existing observability, incident management, and public cloud platforms to debug and root cause system incidents and application performance issues in seconds. Using generative AI, our proprietary large language models can discover causation across metrics, events, traces and logs, across any data source. Customers get access to the Flip Console, where they can review incidents that Flip has debugged. They can also use a number of workflow integrations to automatically publish Flip's investigative analysis to their existing incident management tools, such as PagerDuty, Slack, ServiceNow and Jira.
Overview
Flip Observability Intelligence integrates with your existing observability, incident management, and public cloud platforms to debug and root cause system incidents and application performance issues in seconds. Using generative AI, our proprietary large language models can discover causation across metrics, events, traces and logs, across any data source. Customers get access to the Flip Console, where they can review incidents that Flip has debugged. They can also use a number of workflow integrations to automatically publish Flip's investigative analysis to their existing incident management tools, such as PagerDuty, Slack, ServiceNow and Jira.
Flip is an enterprise-grade platform, which is architected with data governance and privacy in mind:
- Read-only access and integrations to an enterprise's existing observability, incident management and cloud platforms
- Flip can deploy on-premise, in a customer's VPC, or as pure SaaS
- Flip supports SSO integration
- Flip is SOC2 compliant
Key features of the Flip Observability Intelligence platform are:
- Flip Console: a web interface for enterprise developers, DevOps and SRE teams where Flip presents incidents it has debugged and root caused.
- Incident Intelligence: Flip can integrate into your existing alerting infrastructure (i.e. PagerDuty, Datadog Monitors, etc), can intelligently group alerts that are related, and can automatically determine when alerts should be promoted to incidents. Flip will also group alerts in a cause-and-effect manner, showing you which alert is causing other downstream alerts to fire.
- Trace Intelligence:
- Continuous Monitoring: For your most critical KPIs, services and/or endpoints, you can enable Flip to continuously monitor and debug.
Highlights
- Flip rapidly generates root cause analysis by analyzing data across observability sources and modalities (metrics, events, logs, traces)
- Flip intelligently clusters alerts and incidents in cause-and-effect manner
- Flip can deploy on-premise, in a customer's VPC or as traditional SaaS
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Root Cause Generated | Number of RCAs generated by Flip, flat pricing for up to 5000 RCAs/mo | $100,000.00 |
Vendor refund policy
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Enterprise Support support@flip.aiÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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