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About Observe.AI

Observe.AI is a SaaS-based Conversation Intelligence Platform for Contact Center Agents, Supervisors and Managers to help them be more effective at their jobs. The software, powered by GenAI, analyzes 100% of the interactions in real time to 1) provide guidance, suggestions, and coaching to the agents during live conversations and after, 2) agent performance results to supervisors, and 3) customer insights to managers.

Observe.AI

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