Trellix Endpoint Security

Our customers primarily use Trellix Endpoint Security (ENS)  only for endpoint security, with some cases where they prepare for Data Loss Prevention (DLP) .

The main use case for Trellix Endpoint Security (ENS)  is to protect the end user and to block USB and other devices, which is why they prefer to go with Trellix. They also use it for DLP  to protect email and other things in their environment.

They find Trellix Endpoint Security  (ENS) easy and user-friendly for their environment, which is why they choose Trellix. Additionally, it has a more manageable console compared to other products, which they felt were more difficult.

For incidents, we don't handle them directly because we provide the services for installation and management. We have our own SOC team that manages Trellix Endpoint Security  (ENS), offering support. Any incidents that occur are taken care of via email for our customers.

Some customers feel that the Trellix Endpoint Security (ENS) agent consumes more memory and resources in their environment, which is a major issue we are facing. This causes their endpoints to consume more CPU under subscription, resulting in a feeling of slowness in their processes.

I have been working with Trellix Endpoint Security (ENS) for the last two years.

Trellix Endpoint Security (ENS) is easy to scale and we have not encountered any scalability issues.

The solution is easier to set up compared to Trend Micro. I would rate the setup of Trellix Endpoint Security (ENS) about a nine out of ten.

It takes approximately two to three days to deploy Trellix Endpoint Security (ENS) since we just need to provide the consoles, deploy the agent and their policies, and verify that the agents are functioning.

Trellix Endpoint Security (ENS) is a stable solution, and we have not faced any stability issues.

Trellix Endpoint Security (ENS) is easy to scale and there are no issues with scalability.

We are very happy with the technical support we receive from the Trellix team. I rate the support from Trellix a perfect ten.

Positive

Trellix Endpoint Security (ENS) is not challenging to set up and is easier to implement compared to Trend Micro. I would rate the setup about a nine out of ten.

It takes approximately two to three days to deploy Trellix Endpoint Security (ENS) since we just need to provide the consoles, deploy the agent and their policies, and verify that the agents are functioning.

Currently, we are working with Trellix Endpoint Security (ENS) and Trend Micro, focusing only on Trellix.

I am not entirely sure about the integration capabilities Trellix Endpoint Security (ENS) provides, and I am not very familiar with those features either.

For those wanting to use Trellix Endpoint Security (ENS), I recommend it for protecting their environment in an easy way. It is straightforward to know and features no complicated deployment, and we also appreciate the support we receive.

My total rating for Trellix Endpoint Security (ENS) is a ten out of ten.

Public Cloud

Other

We use it mainly for two purposes: one is for encryption of the laptops, and the other is for endpoint DLP .

Our biggest advantage is the compatibility with a variety of laptops. The compatibility with old laptops and new laptops is the most significant advantage.

We are not using the response automation functionality because we're only using it for encryption and for DLP , so there is no response automation we are utilizing.

The compatibility with a variety of laptops is our biggest advantage. The system works with both old laptops and new laptops, which is the most significant benefit.

We have to maintain it because when new versions of Windows are released, we must test the compatibility and functionality.

The main area for improvement is the integration with Microsoft Windows Hello, which includes Face ID or fingerprint-based authentication. Currently, they don't support either, so users have to type in the username and password. It doesn't support Microsoft Windows Hello authentication.

I have been using Trellix Endpoint Security  for more than five years now.

The potential challenge while deploying Trellix Endpoint Security  is that multiple agents are needed for successful deployment. If one of the agents doesn't deploy, the installation is not successful. A base agent is needed, then a protection agent on top of it. If the base agent fails, the protection agent will not get installed, whereas other products don't have multiple agents to install, just one agent and it's complete.

I think it's stable enough; earlier it had glitches, but now it's stable enough.

They have fixed the previous issues.

Trellix Endpoint Security  is scalable; there are no issues there.

The technical support from Trellix is average - it's neither good nor bad. I would give it five or six points out of ten for support.

We are not using threat detection capabilities from the McAfee set of products or Trellix products.

AI would be needed, especially because of the data protection part. There are two parts: one is the encryption which is standard and no AI is needed, but the data protection part could benefit from AI to detect new types of data and protect it.

I don't have visibility on pricing because it is negotiated by a different team, as I look after the technical side.

I have not seen anything connected with AI in Trellix.

The implementation is neither straightforward nor very difficult. It's somewhere in between.

It has more to do with enhancements of features and functionality. There's nothing much which has come out, and it's been a product that we are running for so long with not many support cases that open up for us.

I would rate Trellix Endpoint Security  overall as six and a half out of ten, closer to seven rather than six points.

On-premises

Other

The company is using it for cybersecurity, malware, and anti-malware.

We have customers who were facing challenges with traditional security solutions such as Trend Micro or Symantec that were not working. They would receive reports indicating no malware in their network. However, when we implemented Trellix Endpoint Security  in their network, multiple types of malware was detected.

The solution is easy to manage, easy to implement, easy to install, and the support is excellent.

The detection capability of Trellix Endpoint Security  is higher than traditional antivirus solutions.

The AI functionality has proven quite useful with the new version. Trellix Endpoint Security  has introduced the new MVISION solution, MVISION Endpoint, which works completely on AI and machine learning.

The agent is very heavy, so we have to ensure that we have a lightweight agent for Windows systems.

We have been using the solution for almost 20 years now.

The cloud management console ensures there are no limits on scalability. It's quite scalable with no restrictions.

Support has been excellent overall. 

Positive

The solution has been easy to manage, easy to implement, and very easy to install.

I'd rate the solution ten out of ten. 

Hybrid Cloud

Other

We have Trellix Endpoint Security  available and are trying to do an upgrade. I am trying to figure out whether I can get rid of my SUSI manager, WSUS , or 'WaySUS' as we call it, the Windows patching environment.

I have been a customer of Trellix Endpoint Security  for years, but I am not necessarily satisfied. The product does not seem to be cloud-native and there are issues with automating it. It might have something to do with our skill set, but automation is not intuitive.

Automation and overall complexity need improvement. The product does not seem to be cloud-native.

It has been in place for years.

Deployment and configuration become complex quickly, especially in a micro-segmented environment.

I have not faced any problems with scalability so far, but we are starting an upgrade or overhaul.

I would rate Trellix Endpoint Security  a six and a half to seven. I am not sure whether it is a comprehensive review of the product, but these are my observations. I would rate the overall solution a 6.5 out of 10.

Other

The primary use case for Trellix Endpoint Security  is its customization capabilities, allowing me and my organization to create and deploy our policies autonomously. I prefer this because it offers flexibility. I use it for product types like Endpoint Security , Data Loss Prevention (DLP) , and for integrating with Network Detection and Response  (NDR) and Extended Detection and Response (XDR)  solutions.

The most valuable feature of Trellix Endpoint Security  is its extensive customization capability, which allows me to create and deploy policies autonomously, suiting my individual needs. Including options like Application Control  (formerly Solidcore), integrated monitoring, change control, DLP , and advanced threat protection, the solution offers comprehensive security. The integrated AI features enhance reporting, investigation, and forensic analysis, providing useful threat detection capabilities.

There are a few areas where Trellix Endpoint Security  can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.

I have over nine years of experience using Trellix Endpoint Security .

Sometimes, I encounter deployment issues with low bandwidth. When deploying multiple products, like Web Control, Firewall, and Adaptive Threat Protection, one or more can fail to install, requiring manual intervention. It's not always clear why some systems face these issues, as typically, 80% of systems complete deployment successfully, while 20% may not.

I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.

I would rate the scalability of Trellix Endpoint Security at 7.5, close to eight out of ten.

Technical support from Trellix is generally good, with a rating of eight out of ten. Some engineers are knowledgeable, though newer engineers might take longer to resolve issues.

Positive

I have also worked with products from other vendors such as Sophos and Trend Micro. I prefer Trellix for its customization capabilities, which are significant when compared to these other products.

The deployment is possible with Trellix Endpoint Security, but there are issues if the bandwidth is low, causing partial product installations. In such cases, manual installations are necessary to complete the process. Another downside is the absence of clear explanations for why certain installations fail.

Trellix Endpoint Security offers a good return on investment as highlighted by its continued use despite some client complaints. Clients appreciate the solution’s customization capabilities and ongoing product improvements.

I have worked with security solutions such as Sophos and Trend Micro, comparing them with Trellix Endpoint Security.

Overall, I strongly recommend Trellix Endpoint Security due to its customization features. Even so, certain areas like AI integration should see improvements. In terms of the overall rating, I would give Trellix an eight out of ten.

On-premises