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    DeepScribe

     Info
    DeepScribe is the first enterprise-grade and fully customizable, automated AI medical scribe.

    Overview

    With DeepScribe, healthcare organizations can provide their clinicians with an AI scribe that can be customized by each specialty group and by each individual clinician. Unlike other AI scribe companies, DeepScribe is 100% customizable, empowering clinicians to create complete and accurate documentation that best suits their needs - all while saving up to 4hrs a day and removing administrative bottlenecks. Not only does DeepScribe improve the well-being of clinicians, it has also been proven to improve patient care, as well as increase revenue and reimbursement.

    How to Easily Use DeepScribe:

    After downloading the DeepScribe app on their iPhone or iPad, the clinician chooses their patient on their calendar and clicks the button to start recording their natural conversation. DeepScribe is ambient,and runs quietly in the background, transcribing the conversation in real time. Once the patient encounter is done, the clinician simply stops the recording and requests the notes to be scribed. DeepScribe's powerful AI then starts to generate medical documentation directly within athenahealth, as quickly as within a few seconds, in the customized format that the clinician has specified to use and with only medically relevant information. The clinician then simply reviews and signs off!

    DeepScribe Results:

    • As low as 1.6 minute chart closure time

    • As high as 75% reduction in documentation time

    • Potential to see 2 extra patients per day

    Why DeepScribe:

    • DeepScribe is the first AI Scribe to generate personalized, specialty-specific notes within seconds of completing a visit. Personalization and continued customizability also allow health systems to further meet compliance needs and push their strategic initiatives forward.

    • DeepScribe is a 100% ambient documentation solution, meaning clinicians are not required to dictate nor do they have to use annoying wake words (ex: Hey DeepScribe...).

    • DeepScribe provides enterprise-grade security. Our security standards, including HIPAA compliance, end-to-end encryption, de-identified patient data, multi factor authentication and limited user access, ensure that no matter the size of your organization you can trust DeepScribe with sensitive information.

    • DeepScribe is reliable and trustworthy. Thousands of clinicians and some of the largest healthcare systems in the United States have trusted their medical documentation with DeepScribe, which makes us the World's most widely adopted AI medical scribe solution.

    • DeepScribe is easy to use. Our service is easily accessible via an iOS app, no additional hardware or software required.

    Highlights

    • DeepScribe is the first AI Scribe to generate personalized, specialty-specific notes within seconds of completing a visit. Personalization and continued customizability also allow health systems to further meet compliance needs and push their strategic initiatives forward.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Users
    Number of Users
    $0.001

    Vendor refund policy

    We like to work with you to ensure you have success with our product - hence we typically don't offer refunds.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Our team will personally onboard you onto the platform, work with you to custom tune our models, and will be available during working hours to support you.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    25
    In Summarization-Text
    Top
    10
    In Scheduling & Coordination, Speech Recognition, Sales & Marketing
    Top
    10
    In Text/OCR

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    26 reviews
    Insufficient data
    1 reviews
    Insufficient data
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    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Ambient AI Transcription
    Real-time background conversation transcription without manual dictation or wake words
    Medical Documentation Generation
    Automated AI-powered medical note generation with specialty-specific customization
    Enterprise Security Protocol
    HIPAA-compliant system with end-to-end encryption, multi-factor authentication, and de-identified patient data
    Natural Language Processing
    Intelligent extraction of medically relevant information from clinical conversations
    Platform Integration
    Seamless documentation generation directly within electronic health record systems like athenahealth
    Speech Recognition Speed
    Real-time transcription with 20x faster processing, capable of transcribing an hour of audio in approximately 12 seconds
    Latency Performance
    Ultra-low latency under 300 milliseconds for near-instantaneous speech-to-text conversion
    Accuracy Metrics
    Over 90% transcription accuracy across multiple use case categories
    Language Understanding Capabilities
    Advanced natural language processing features including summarization, sentiment analysis, speaker diarization, and language detection
    Model Customization
    Support for customer-specific custom model training to align with unique business requirements
    Machine Learning Extraction
    Advanced machine learning-based document processing with 99% accuracy for extracting data from diverse document types
    AI Infrastructure
    Proprietary model-based architecture capable of reading and understanding multiple content formats with 98.5% automation rates
    Enterprise Data Processing
    Capability to transform non-machine readable data formats into structured, machine-readable information across organizational workflows
    Content Understanding
    Advanced AI system that can process complex documents including handwritten forms, PDFs, and low-resolution images
    Generative AI Enablement
    Platform designed to support generative AI applications by providing automatically labeled enterprise data for model training

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    0 AWS reviews
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    26 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Husang L.

    It's a lazy crappy AI scribe.

    Reviewed on Oct 24, 2024
    Review provided by G2
    What do you like best about the product?
    Transcript is available. so is audio available.
    What do you dislike about the product?
    everything else sucks. it removes pertient findings and plan. and puts things in the wrong sections. It puts objective and assessment IN the subjective. I would state objective findings outload and it will not replace it in the objective section. making it seem like I am contradicting myself.
    What problems is the product solving and how is that benefiting you?
    Save me time... but i spend more time editing my own work.
    Scott S.

    Promptly responds and assists

    Reviewed on Oct 24, 2023
    Review provided by G2
    What do you like best about the product?
    The AI generated transcription notes provided by DeepScribe have proven to be quite reliable. The solves concerns and provide guidance on avoiding errors.
    What do you dislike about the product?
    There are gaps when capturing relationship details. It does save time on charting records the system benefits from customization options.
    What problems is the product solving and how is that benefiting you?
    DeepScribe allows me to establish personalized connections, with my patients. It fosters trust increases connections and elevates the standard of care.
    Roja S.

    Authentication Process make ease

    Reviewed on Oct 12, 2023
    Review provided by G2
    What do you like best about the product?
    The team provides useful advice to prevent them in the future. The transcription process itself is highly impressive. DeepScribe consistently improves its interface through updates.They give an best customer support.time efficiency is most reliable thing in this software.Don't need to start from scratch.
    What do you dislike about the product?
    DeepScribe does save time in charting I still find myself spending an amount of time editing notes for accuracy.
    What problems is the product solving and how is that benefiting you?
    DeepScribe resolves communication problems between doctors. It is providing facilitates face-to-face conversations. This positively impacts our business by enhancing care quality and satisfaction levels.
    Tamera T.

    DeepScribe AI has come a long way!

    Reviewed on Sep 04, 2023
    Review provided by G2
    What do you like best about the product?
    Ease of use and ability to maintain focus and eye contact with patients.
    What do you dislike about the product?
    It doesn't code and bill the encounter for me! LOL!
    What problems is the product solving and how is that benefiting you?
    Actual charting during the patient encounter
    Bruce P.

    More Personal Care

    Reviewed on Sep 01, 2023
    Review provided by G2
    What do you like best about the product?
    I love how I don't have to feel like I have to note something or it'll be lost/forgotten. It gives me the freedom to engage more face-to-face with parients.
    What do you dislike about the product?
    Sometimes there are errors, such as wrong pronouns.
    What problems is the product solving and how is that benefiting you?
    Saving me time and helping me have more complete notes
    View all reviews