Sold by: Websoft9
Deployed on AWS
Free Trial
This product has charges associated with it for Websoft9 support. Pre-configured, web-based, cloud-native, secure, one-click to deploy Chatwoot with Websoft9 Applications Hosting Platform on AWS. Chatwoot is an omni-channel customer engagement center, used for Support & Customer Success Chat.
Overview
This is a cloud-native Chatwoot runtime on the Websoft9 Applications Hosting Platform. It is always up-to-date, secure, and ready to use right out of the box with business support from Websoft9.
Chatwoot is an omni-channel customer engagement center, used for Support & Customer Success Chat. It gives you all the tools to manage conversations, build relationships and delight your customers from one place.
Websoft9 is a lightweight, self-hosting PaaS that allows you to deploy multiple applications on your own cloud infrastructure. It employs a GitOps approach and includes an integrated app store that supports one-click deployment of over 200 template applications, as well as the ability to deploy custom applications. Users have complete autonomy, ensuring that applications can be easily configured and continuously deployed even after they are live. Additionally, the web-based interface allows users to effortlessly perform tasks such as domain binding, HTTPS setup, access control, and status monitoring.
Image Components
Chatwoot 4.4, Docker, Websoft9 Platform
Use Cases
Communication, Customer Success
Ready-to-use related applications
This product enables users to deploy additional applications related to Chatwoot with a one-click, including Rocket.Chat, Odoo, Discourse, and others you may need.
EC2 requirements
CPU no less than 2 core, Memory no less than 4G
Highlights
- Docker-based, easy to deploy and upgrade
- Console panel for installing and managing multiple applications on a single instance
- One-click deployment of over 200+ template applications from the console
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 24.04
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free for 5 days according to the free trial terms set by the vendor. Usage-based pricing is in effect for usage beyond the free trial terms. Your free trial gets automatically converted to a paid subscription when the trial ends, but may be canceled any time before that.
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/hour |
|---|---|
t2.large Recommended | $0.055 |
r5.xlarge | $0.078 |
r5d.large | $0.055 |
m4.2xlarge | $0.11 |
r5d.8xlarge | $0.22 |
r5.12xlarge | $0.269 |
r4.large | $0.055 |
m5.2xlarge | $0.11 |
m4.16xlarge | $0.311 |
p2.8xlarge | $0.22 |
Dimensions summary
You pay by the hour based on the AWS EC2 instance size you choose to run this platform. Each dimension maps to a specific instance type, so your rate scales with the compute, memory, and specialized hardware that instance provides. General-purpose instances (t2, t3, m4, m5) suit steady workloads. Memory-optimized (r4, r5, x1, x1e, z1d) fit memory-heavy needs. Compute-optimized (c4, c5) handle processing loads. Storage (d2, i3, h1) and accelerated instances (p2, p3, g3, f1) serve data and GPU tasks. Larger instances cost more per hour. Billing runs on usage with no upfront commitment.
Top-of-mind questions for buyers
Each dimension maps to one AWS EC2 instance running by the hour. One unit equals one instance of that type running for one hour. You are billed for the compute, memory, or specialized hardware that instance provides, based on the specific type you launch.
Hourly software charges apply only while the instance runs. A fully stopped instance stops accruing hourly platform charges. Underlying AWS storage fees may still apply for stopped instances, but the platform meters running hours only.
Billing runs on usage with no upfront commitment. Your rate follows the instance type you run each hour. If you move to a different instance type, your hourly rate changes to match that type. Larger instances cost more per hour.
support.websoft9.com
Helpful?
Vendor refund policy
Annual Subscriptions: Refunds are allowed if you are canceling a subscription to purchase a new subscription from Websoft9 at the same or higher rate. Hourly Subscriptions: We do not currently support refunds, but you can cancel at any time.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Chatwoot 4.8, Docker, Websoft9 Platform 2.2.17
Additional details
Usage instructions
Once the instance is running, enter the http://Public DNS:9000 provided by AWS into your browser. You will then see the Websoft9 Console.
And refer to the following steps to get started:
- Use SSH to connect your AWS EC2 by user ubuntu
- Run command 'sudo usermod -aG docker ubuntu && sudo passwd ubuntu' to set password and permisson for this user
- Use your EC2 username 'ubuntu' and password to log in Websoft9 Console.
- Go to the "App Store" in the Websoft9 Console and install Chatwoot with a one-click.
- Once installation is complete, go to "My Apps" to get the port, access url and credentials of Chatwoot.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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