Sold by: Simon Telephonics
Deployed on AWS
Free Trial
AWS Free Tier
This product has charges associated with it for e-mail and ticket support by Simon Telephonics, a Sangoma partner specializing in open-source PBX solutions: Amazon EC2 build of FreePBX ®, featuring the Asterisk open-source telephony engine, on Debian Linux and supporting commercial modules. FreePBX is the number-one GUI for Asterisk with a strong core feature set and a large ecosystem of paid add-on modules.
Overview
Simon Telephonics, a Sangoma partner specializing in open-source PBX solutions, has created an Amazon EC2 build of FreePBX ®, featuring the Asterisk open-source telephony engine, on Debian Linux and supporting commercial modules.
FreePBX is the number-one GUI for Asterisk with a strong core feature set and a large ecosystem of add-on modules.
This AMI is built directly from the vendor's installer and boots to the out-of-the-box experience.
With FreePBX, you can build a cloud phone system, a call center, a traditional PBX with desk phones, or a fully software-based experience using WebRTC or softphones.
FreePBX is a registered trademark of Sangoma Technologies.
Highlights
- Cloud phone system suitable for Amazon EC2
- Core software is open-source
- Strong community and ecosystem
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Debian 12
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free for 5 days according to the free trial terms set by the vendor. Usage-based pricing is in effect for usage beyond the free trial terms. Your free trial gets automatically converted to a paid subscription when the trial ends, but may be canceled any time before that.
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/hour |
|---|---|
t3.small Recommended | $0.03 |
t3.micro AWS Free Tier | $0.02 |
t2.micro AWS Free Tier | $0.02 |
t3a.medium | $0.05 |
c3.xlarge | $0.11 |
c4.xlarge | $0.11 |
m5a.2xlarge | $0.27 |
c5a.xlarge | $0.11 |
t2.2xlarge | $0.16 |
t2.medium | $0.05 |
Vendor refund policy
Cancel at any time; pay only for time you used
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
FREEPBX 17 and ASTERISK 21: Newly released FreePBX 17, updated also with Asterisk version 21.
The June 2025 update provides the following security enhancements:
- Changes the 'freepbxuser' MySQL password at first launch
- Generates a fresh API token-signing key at first launch
FreePBX 17 is a big refresh, changing the operating system to Debian 12, updating the code base to PHP 8, and removing some deprecated components such as chan_sip (former SIP channel driver, replaced by pjsip) and macro. All the familiar features of FreePBX remain, with the ability to add Sangoma commercial modules for extra functionality including call center/queue reporting, endpoint management, and mobile and desktop softphones.
TO UPGRADE from a previous version of FreePBX, use the Backup/Restore module to take a full backup of the older version and restore it on FreePBX 17.
Additional details
Usage instructions
ADMINISTRATION
Connect to your server over the web on port 80 (http://public-ip-address ) after launch to go through the setup wizard. For security reasons, your login and password have been pre-set to "admin" with a password of the instance ID (i-XXX...) found in your AWS EC2 Console. NOTE: In rare cases, the GUI will be locked and the instance ID password will not work. In those cases, you can unlock the GUI and set your own password using instructions found at https://simonics.freshdesk.com/support/solutions/articles/3000110612-gui-unlock-instructions
At first launch, it will take several minutes for services to start. Once you are able to connect to the web interface, you may still see "Can Not Connect to Asterisk." Wait another minute or two and refresh the page until this warning disappears.
SSH to the server using the "admin" user and the key you specified at launch. Become root with "sudo su -" to administer your server from the command line. Note that the IPv4 address displayed in Linux is the private IP address of your instance. To connect to your instance over the web or using SIP clients, you must use the public IP address. (TIP: Set an Elastic IP for persistence.)
INSTANCE SIZING
For production installations, select an instance type with at least 2GB of RAM. Functions requiring additional processing, such as transcoding, recording, and heavy call volumes, require larger instances.
SECURITY/FIREWALL
Specify a Security Group with least access in mind, considering the protocols you will use. Open SSH and HTTP(S) for management. You may also open HTTP(S) to end-user networks for User Control Panel (UCP) access. Allow SIP (5060/5160) and RTP (10000-20000 UDP) to your SIP endpoints and disable the GUI's built-in Firewall Module. Alternatively, open the Security Group more broadly for your SIP endpoints and use the GUI's Firewall Module to allow access and filter intruders.
Resources
Vendor resources
Support
Vendor support
Questions answered on customer forum and through support tickets with 24 hour turnaround. Additional paid PBX support available. Bill Simon, Simon Telephonics
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Simon Telephonics
By TheWebMachine Networks
By Solve DevOps
Top
25
In Contact Center
Top
25
In Collaboration & Productivity
Top
10
In Contact Center, IT Business Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Telephony Engine
Utilizes Asterisk open-source telephony engine for communication infrastructure
Operating System Platform
Deployed on Debian Linux with optimized configuration for cloud environments
Communication Interface
Provides graphical user interface (GUI) for comprehensive telephony management and configuration
Deployment Architecture
Supports multiple telephony deployment models including cloud phone systems, call centers, and traditional PBX setups
Communication Protocols
Enables WebRTC and softphone integration for flexible communication channels
Operating System
"Debian 12 Linux distribution with integrated telephony platform"
Telephony Platform
"FreePBX 17 with Asterisk 21 for comprehensive communication infrastructure"
Endpoint Management
"Automatic remote endpoint provisioning and configuration capabilities"
Commercial Module Support
"Full commercial module integration through Sangoma software ecosystem"
Configuration Interface
"Web-based configuration system for simplified telephony infrastructure management"
VoIP Server Technology
Open-source WebUI for managing Asterisk VoIP server with comprehensive PBX functionality
Communication Platform Compatibility
Supports multiple vendor phones including Cisco, Avaya, and softphones
Server Configuration
Deployed on Ubuntu with integrated FreePBX and Asterisk technologies
Remote Access Management
Web-based graphical interface accessible from multiple device types with internet connection
Deployment Architecture
Configurable server setup with recommended minimum 2vCPU and 2GB RAM specifications
Standard contract
No
Customer reviews
What a scam
Doesn't work at all image has no FreePBX
Reviewed on Sep 25, 2021
Review from a verified AWS customer
After deploying this it just boots to a login screen. Web gui does nothing and says site not responding. FreePBX is free, you can deploy this on ubuntu or centos yourself, so there's no logical reason to pay a company monthly for free software especially when it doesn't even work. You should be ashamed.