Overview

Product video
Barracuda CloudGen Access provides remote conditional and contextual access to resources and reduces overprivileged access and associated third-party risks. With CloudGen Access employees and partners can access corporate apps and cloud workloads without creating additional attack surfaces. Our Zero Trust model is based on rules and conditions that essentially require the accessing entity to prove that they are allowed i.e. trusted to access that particular workload. While most zero trust models seem complicated ours provides instant provisioning and seamless access so your remote workers are not aware that zero trust is being applied. We also provide zero trust across all AWS workloads as well as on-premises and even other clouds. Our free 30-day trial allows you to experience Barracuda CloudGen Access securing remote access in real-time before purchasing.
AWS customers, or even organizations who are considering AWS, can take advantage of AWS Private Offers https://www.barracuda.com/solutions/aws/private-offer to receive a specialized price quotation from Barracuda, allowing you to negotiate terms, conditions, even discounts, either directly or through your trusted partner.
For more information on CloudGen Access, you can visit Barracuda Campus
- CloudGen Access QuickStart
- CloudGen Access Product Overview and Architecture
Video
Categories
- Security
- Network Infrastructure
- Infrastructure as Code
Highlights
- Improves remote work productivity - Employees are empowered with streamlined access, increased security and upgraded performance compared to traditional VPN technology.
- Ensures business continuity - Securely manage your remote workforce with instant provisioning of company or employee-owned devices and unmanaged contractor endpoints.
- Mitigates risks with remote access - Mitigate breach risks with Zero Trust secure access, by delivering continuous verification of user and device identity and trust to reduce attack surfaces.
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Dimension | Description | Cost/month |
|---|---|---|
Users | Per User Billing - Charge By the User | $6.50 |
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support Hours: Basic Support Hours: 8:00 AM - 5:00 PM PST, Monday through Friday. Email and Phone Support offered 24x7 without any phone trees. You will actually speak to a live person. Support Phone Numbers:North America - 408 342 5300 Europe - +44 (0) 1256 300 102 Australia - +612 8019 7254 China - +86 400 720 8200 Japan - +81 3 5436 6236 India - +91 804 904 8600 Germany, Austria, Switzerland - +43 (0) 508 100 800 Support Website:https://www.barracuda.com/support Support Email:support@barracuda.com
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Customer reviews
Unified zero-trust platform has secured remote branches and improved daily threat protection
What is our primary use case?
My main use case for Barracuda SecureEdge is a scenario in which we have a head office and some branches that need it. From the offices and from remote users who want to access some applications, we are using Barracuda security appliances because it is a good SASE platform. This gives the privilege to the users and the branch office users to access the application with Zero-Trust architectures. It also has good security inspection engines, including next-generation firewall features, IPS, IDS, antivirus, and malicious content detection. In this way, it is a very good platform, so we are using it for inspection for security purposes because it gives you a combined platform for network security as well as networking.
Barracuda SecureEdge handles remote user access for our organization by providing a secure tunnel for remote users who want to access some applications hosted in cloud services, which gives the confidentiality and integrity of the data. We are very confident that the data is secure and that the user is accessing the application in a secure and CIA manner. In this way, we are compliant with some ISO 27001 compliance standards.
We have many users across Dubai accessing the applications through Barracuda security gateways. Similarly, we have different branches in the Emirates accessing the applications through this appliance's security gateways. We are pretty confident that we are using it in our branch offices as well as for remote access to give us secure communications. It has very good capabilities, and it gives a unified platform from networking and security perspectives. This is a platform that gives you networking as well as security features, which the next-generation firewall provides.
What is most valuable?
The best features Barracuda SecureEdge offers include the Zero-Trust network that is designed to give communication by aligning with the zero-trust strategic mindset. The second thing is that it offers network segmentation, IPS detections, and virus and anti-malware signature protections. It also helps you to protect against malicious content and phishing threats. These are the main features of Barracuda SecureEdge that help us with the day-to-day operations, and we are very confident that the single unified appliance is giving you the networking as well as the security features in a single platform.
It provides a SASE platform, making the cost-benefit one of the most important benefits we get. Time-saving is one of the factors, and the most important thing is that the administrative side is very familiar and easy to manage. There is no complexity in managing this product as it is very straightforward. Additionally, emerging threats are evolving day by day, and Barracuda has good, advanced potential threat engines, which give leverage to customers against any potential threats.
What needs improvement?
The product has almost covered everything on my side, and no additional things are needed. However, one thing I would add is that because I was in the IT industry before, we are using this product, but I want to get more features in respect to the ICS and OT environment because this ICS environment is a critical environment. OT security is a critical one. Does Barracuda have some use cases in the ICS industry? Because in the ICS industry, remote VPN is very essential. Contractors and legitimate users who are taking remote access from outside the world into the ICS environment are a concern, so I want to know how Barracuda helps us in the ICS environment. I am familiar with the IT side, but I want to know how Barracuda SecureEdge facilitates in an OT environment and whether it supports the ICS security protocol or not.
I know about many use cases for Barracuda SecureEdge in the IT industry, but if Barracuda's security could move towards OT cybersecurity, it would be very beneficial. In the ICS industries, remote access is one of the weakest links in the organization, so if Barracuda's security team could provide some use cases on how to secure the remote access of contractors and remote users who are facilitating utilities like energy sectors and water treatment plants, it would give a very good edge to Barracuda's security team.
The main focus is on OT and ICS support. Apart from this, it would be beneficial to go more in-depth into the OT and ICS environment and also update the documentation that supports the ICS environment, as ICS has different types of protocols and mechanisms.
For how long have I used the solution?
I have been using Barracuda SecureEdge for around four to five years in my previous company, so I have great hands-on experience with it.
What do I think about the stability of the solution?
Barracuda SecureEdge is a very stable product in my environment.
What do I think about the scalability of the solution?
Barracuda SecureEdge's scalability is good, depending on the licensing. It gives good scalability in terms of users and the branch office personnel who are accessing the application through Barracuda SecureEdge.
How are customer service and support?
The customer support for Barracuda SecureEdge is good. The ticketing system is very efficient, and they provide support promptly.
Which solution did I use previously and why did I switch?
We did not use another solution before Barracuda SecureEdge. Before that, we depended on traditional next-generation firewalls hosted in our data centers. This is the first cloud security solution we have used.
What was our ROI?
I have seen a return on investment with Barracuda SecureEdge as these are security devices. The ROI can be viewed in how we are protecting our environments from evolving threats. If we protect our environment and feel confident that it is safe, that is the ROI for us. In terms of money savings, if we consider it from a procurement perspective, there is definitely money saving because it is a unified platform. It is not hardware, and we did not receive hardware-intensive equipment. We are not responsible for hardware. This is a cloud-based security solution, so everything is managed by AWS .
Which other solutions did I evaluate?
Before choosing Barracuda SecureEdge, we evaluated other options such as Palo Alto.
What other advice do I have?
My advice to others looking into using Barracuda SecureEdge is that if the product meets your requirements and provides a unified platform to manage networking as well as security, then Barracuda SecureEdge is one of the best options in terms of pricing and administrative management of this product. I would definitely recommend it because it offers good security features, including the Zero-Trust network, firewall-as-a-service, and provides IPS and IDS inspections as well.
Regarding Barracuda SecureEdge's AI capabilities, I think its governance and security are strong. Nowadays, threat engines are integrated with intelligence threats. Barracuda's threat feeds come from universal, well-known entities such as CISA, which gives the privilege to the client to detect any malicious content and suspicious activities.
Regarding Barracuda SecureEdge's AI capabilities, it does give detections for false positives. However, it is essential that human oversight remains important. Because of AI, you cannot rely on it one hundred percent. Barracuda makes decisions based on AI capabilities, so sometimes actual threats are detected while sometimes false negatives occur. Therefore, human intervention and oversight should always be a part of the process. I would rate this product an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Advanced firewall visibility has improved troubleshooting but management interface needs refinement
What is our primary use case?
I am familiar with Barracuda SecureEdge . I have been working with Barracuda SecureEdge in my organization for more than three years.
What is most valuable?
What I appreciate about Barracuda SecureEdge is the next-generation firewall capability. When I compare it to Azure firewall, Barracuda SecureEdge does not convert the source IPs, so I can determine what the source of each request is. Azure firewall cannot provide this information, and I cannot find out where a request is coming from. The extra features of Barracuda SecureEdge stand out because of this.
When you test something, you can easily find out where a connection does not work. When it is a routing issue, you see not only that it is not working, but you can also see that the rule is successfully going through while the answer is not coming back. You can see the response, and if the response is not coming, then you have to wait until timeout occurs, and then you receive a timeout connection error, but the rule was successful.
The networking around it makes it easier to find out where the issue is.
What needs improvement?
The management of Barracuda SecureEdge is an area for improvement. The GUI is not very appropriate and is not easy to use. You have to learn to configure it, as you cannot copy-paste something into it.
The handling is not easy, and it is not browser-based.
We do not currently utilize Barracuda SecureEdge's centralized management feature, but if we would use more appliances in different locations, then we would implement this.
We know that Barracuda SecureEdge has a threat intelligence function that we could turn on, but we did not purchase it. We use Defender for that purpose instead. It costs extra to activate that feature.
For how long have I used the solution?
It has been more than a year ago since we last explored those solutions.
What do I think about the stability of the solution?
I am not certain if we use automated security policy enforcement. I do not know how zero-touch deployment of Barracuda SecureEdge has affected our multi-location security.
How are customer service and support?
Their support is good. As of the last times we contacted them, we could easily fix problems, and they were very responsible.
Which solution did I use previously and why did I switch?
We tried Trend Micro before, but Microsoft solutions are not the only products we are using. We have explored other vendor software as well, including Cisco, Oracle, Palo Alto, Sophos, and Fortinet.
How was the initial setup?
It was quite easy in terms of deployment when implementing Barracuda SecureEdge. The appliance itself is quickly deployed, but the rules change each day, so it took more than a day to finalize all settings.
What about the implementation team?
We do not have a dedicated team for deployment. It was done in-house with our own efforts. I was also involved in the process. Two and a half staff took part in the implementation, including myself. We borrowed one person for a few hours, which explains the half person involved.
What other advice do I have?
There are no other solutions besides a firewall in Asia where we use Barracuda SecureEdge. I would rate this product a 7 out of 10.
Centralized management has improved secure connectivity for branches and remote users
What is our primary use case?
My main use case for Barracuda SecureEdge is secure connectivity for branch offices and remote users. We use it to manage network security policies centrally, secure VPN access and ensure consistent protection across multiple locations.
What is most valuable?
Barracuda SecureEdge offers centralized cloud management, Zero Trust Network Access and secure SD-WAN as its best features. Together they make it easy to manage security policies, securely connect remote users and maintain reliable connectivity across multiple locations from a single platform.
Centralized cloud management has had the biggest impact for me. It simplified policy management, reduced the time spent on administration and gave us better visibility across all locations. As a result, our team can respond to issues faster and manage the environment more efficiently.
Barracuda SecureEdge has provided a good balance of security, connectivity and ease of management. The platform is very easy to use, and the centralized management capabilities have helped simplify our day-to-day operations. We especially appreciate having networking and security features integrated into a single solution which reduces complexity and improves visibility across the environment.
Baracuda SecureEdge has positively impacted my organization by improving operational efficiency. It has simplified network management, reduced administrative effort, enhanced visibility and helped us maintain consistent security across our environment.
What needs improvement?
The main area for improvement for Barracuda SecureEdge would be more advanced reporting and analytics, additional documentation for complex deployments and further simplification for some advanced configuration workflows. The platform works well overall, but these enhancements would make administration even easier.
Beyond reporting improvement, I would like to see a more customizable dashboard, enhanced alerting options and additional troubleshooting guidance. These changes would make day-to-day management even more efficient and straightforward.
For how long have I used the solution?
I have been using Barracuda SecureEdge for about six months.
What do I think about the stability of the solution?
Barracuda SecureEdge has proven to be stable and reliable. It has improved consistent performance for security connectivity and remote access with minimal operational issues.
What do I think about the scalability of the solution?
Barracuda SecureEdge is highly scalable. The centralized cloud management makes it easy to support additional users, locations and security requirements while keeping additional administration simple and consistent.
How are customer service and support?
The customer support for Barracuda SecureEdge has generally been responsive and knowledgeable when we needed assistance. Most issues and questions have been handled within a reasonable timeframe, and the engineers have been able to provide useful guidance during troubleshooting and implementation activities.
Which solution did I use previously and why did I switch?
We previously used a more traditional on-premises networking and security solution. The main reason for switching to Barracuda SecureEdge was to simplify management, improve visibility and reduce the operational overhead of managing multiple sites and remote users.
What was our ROI?
We have seen a positive return on investment, primarily through time saving and reduced operational overhead rather than directly headcount reduction. The centralized management platform has significantly reduced the time spent on routine administration, policy updates and troubleshooting. While I don't have exact financial figures, I estimate that routing network administration and policy management activities require roughly 30 to 40% less effort than before, allowing our team to focus on higher priority projects rather than day-to-day maintenance.
What's my experience with pricing, setup cost, and licensing?
I'm not directly involved in the purchasing decision, so I cannot comment on exact pricing figures. However, from an operational standpoint, Barracuda SecureEdge has provided good value for the functionality it delivers.
Which other solutions did I evaluate?
Before choosing Barracuda SecureEdge, I wasn't directly involved in evaluating other options, but I know that multiple leading networking and security vendors were considered. The final decision was based on functionality, ease of management and overall fit for our requirements.
What other advice do I have?
I would advise others looking into using Barracuda SecureEdge to run a proof of concept and focus on how the platform fits their operational needs. The centralized management and integrated security features are strong benefits, especially for organizations managing multiple sites or remote users. It is a solid solution that is straightforward to deploy and manage. I would rate this solution an 8 out of 10.
Secure remote access has improved visibility and simplifies centralized policy management
What is our primary use case?
Our primary use case for Barracuda SecureEdge is secure remote access and network security management for all users across different locations. It helps us provide secure connectivity to business applications and resources while maintaining consistent security policies. Barracuda SecureEdge has simplified network security and improved overall visibility.
What is most valuable?
The standout features of Barracuda SecureEdge are secure remote access, centralized management, and consistent security policy enforcement. Barracuda SecureEdge provides excellent visibility into user activity and network traffic, making administration straightforward. We also value it for ease of deployment and cloud-based management capabilities. The features help improve security, simplify operations, and support a seamless user experience.
Barracuda SecureEdge has demonstrated strong accuracy and reliability in security monitoring, policy enforcement, and secure capabilities. Barracuda SecureEdge consistently delivers the visibility and control needed to manage security. Overall, we have found it to be a reliable and trustworthy solution for our environment. Its dependable performance helps ensure a smooth user experience while maintaining security standards.
What needs improvement?
Barracuda SecureEdge continues to meet our requirements effectively and provides a strong overall experience. We look forward to future innovations that further simplify security management and reporting.
For how long have I used the solution?
I have been using Barracuda SecureEdge for the last two years.
What was our ROI?
We have seen a return on the metrics since implementing Barracuda SecureEdge. It has positively impacted our organization. A lot of time has been saved. Barracuda SecureEdge has reduced the administrative effort, supporting a reliable and seamless user experience. It has enhanced visibility into user activity and helped enforce consistent security policies across different locations. Overall, it has strengthened our security posture and improved the business's operational efficiency significantly.
What other advice do I have?
I would clearly assess your remote access and network security requirements before implementation. Barracuda SecureEdge is easy to deploy, simple to manage, and provides strong visibility and centralized control. Its cloud-based architecture helps an organization maintain consistent security policies while supporting a seamless user experience. Overall, it is a strong choice for an organization looking for a modern and scalable access solution.
Barracuda SecureEdge has provided a valuable addition to our security infrastructure. It provides reliable secure access, centralized management, and strong visibility into Barracuda SecureEdge network. We are very satisfied with its performance and would confidently recommend it to organizations looking for a modern, secure access solution. I would rate this product a ten out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized security management has simplified remote access and improved network visibility
What is our primary use case?
Barracuda SecureEdge serves as our primary solution for providing secure connectivity and centralized network security for remote users, branch offices, and cloud applications.
On a day-to-day basis, we rely on it for secure remote access, web filtering, policy enforcement, and monitoring network traffic.
The centralized cloud management portal makes it easy to manage security policies, monitor user activity, and troubleshoot connectivity issues.
It has helped us improve security, simplify network management, and provide reliable access to business applications for our users, regardless of their location.
One practical example of how we use Barracuda SecureEdge for secure connectivity and policy enforcement in our organization is securing remote access for employees working from home or traveling.
We use Barracuda SecureEdge to ensure that users can securely connect to internet applications and cloud resources through encrypted connections.
Only authorized users are allowed to access sensitive business applications, while access to risky or non-business websites is blocked through web filter policy.
The centralized management portal allows us to monitor traffic and apply security policy consistently across all locations, which has helped improve both security and operational efficiency across our organization.
Another important aspect of our main use case for Barracuda SecureEdge is the simplicity of managing security and connectivity from a single cloud platform.
What is most valuable?
The best features Barracuda SecureEdge offers are its centralized cloud-based management, secure remote access capabilities, and ease of deployment.
I particularly appreciate how it allows administrators to manage security policy, users, and branch locations from a single dashboard.
Another strong feature is its web filtering and policy enforcement capabilities, which help protect users from malicious websites and maintain compliance with company security standards.
The visibility and reporting tools are also very helpful because they provide clear insight into network activity and potential security issues.
Overall, the combination of security simplicity and centralized management makes Barracuda SecureEdge a very effective solution.
One feature that really stands out to our team is the combination of simplicity and visibility.
Many security solutions can be complex to manage, but Barracuda SecureEdge provides a very intuitive interface while still offering strong security controls.
We especially value the centralized monitoring and reporting capabilities because they give us quick insights into user activity, network performance, and potential security threats.
The platform strikes a good balance between ease of security and scalability, which has made it a valuable solution for our team.
Barracuda SecureEdge has positively impacted our organization by simplifying the way we manage secure connectivity for remote users, branch offices, and cloud applications by providing a centralized platform for monitoring and policy management.
We have also seen improvement in visibility across the network, faster issue resolution, and more consistent policy enforcement from a security perspective.
It has helped reduce risk by ensuring users access resources through secure, controlled connections.
Overall, it has improved productivity for both our IT team and end-users while strengthening our organization's security and network management capabilities.
What needs improvement?
Overall, my experience with Barracuda SecureEdge has been positive, but there are always areas for improvement.
One area where I believe the product could be enhanced is in reporting and analytics, with more customizable dashboards and deeper insight for security and performance monitoring.
Additionally, having more advanced troubleshooting tools and diagnostic information directly within the platform would help administrators resolve issues even faster.
While the interface is generally easy to use, some advanced configurations could be simplified further to reduce the learning curve for new administrators.
The platform already provides strong security, centralized management, and reliable connection for our organization.
One enhancement our team would appreciate regarding Barracuda SecureEdge is more advanced customization options for reporting and dashboards, allowing us to create role-specific views and more detailed analytics.
We would also appreciate additional automation capability for routing administrative tasks and policy management, which could further reduce operational effort and streamline security operations.
While the platform already provides strong visibility and management capability, having more built-in troubleshooting and diagnostic tools would help analyze issues when they occur.
Nothing major comes to mind about improving Barracuda SecureEdge. If I had to suggest something, I would like to see more customizable reporting and a few additional troubleshooting tools. Overall, the platform meets our requirements well and has been easy to manage.
For how long have I used the solution?
I have been using Barracuda SecureEdge for approximately six months, and during this time, I have used it for secure remote access and network security management across multiple locations.
What do I think about the stability of the solution?
Barracuda SecureEdge has been stable in our experience. We have not encountered any major reliability issues. The platform has provided consistent performance for both security management and remote connectivity.
What do I think about the scalability of the solution?
In our experience, Barracuda SecureEdge scales well. Adding new users or additional locations is straightforward, and the centralized management platform makes it easy to manage growth without significantly increasing administrative effort.
How are customer service and support?
The support team for Barracuda SecureEdge is responsive, knowledgeable, and helpful when troubleshooting issues. Most of our queries have been resolved in a reasonable time frame.
How was the initial setup?
Our experience with the pricing and licensing has been positive overall. The licensing model is straightforward and easy to understand, and the setup process did not require significant additional cost or complexity. Considering the security features and centralized management capability it provides, we feel it offers good value for the investment.
What about the implementation team?
We have seen a positive return on investment with Barracuda SecureEdge, mainly through time-saving and simplified management. The centralized dashboard has reduced the effort required for policy management, troubleshooting, and user administration. While we have not reduced headcount, our teams spend less time on routine tasks and can focus on more strategic work. Overall, we have seen improved efficiency and faster issue resolution.
What was our ROI?
Our experience with the pricing and licensing has been positive overall. The licensing model is straightforward and easy to understand, and the setup process did not require significant additional cost or complexity. Considering the security features and centralized management capability it provides, we feel it offers good value for the investment.
Which other solutions did I evaluate?
Our team did not evaluate other options before choosing Barracuda SecureEdge.
What other advice do I have?
My advice to others looking into using Barracuda SecureEdge would be to evaluate it against your business requirements and run a proof of concept. In our experience, it is easy to manage, scalable, and provides strong security and visibility. I would rate this product an 8 out of 10.