Observability and Predictive Maintenance Solution

As Communications Service Providers (CSPs) embark on rolling out the latest IP/mobile/ fixed/enterprise/ IT Datacenter services, the Mycom Observability and Predictive Maintenance Solution is an essential capability for CSPs to deliver high network performance leveraging predictive AI-based insights. Offered on-demand from the cloud, and pre-integrated with most network deployments, the solution bundles Mycom's groundbreaking AInsights application with its proven, award-winning PM (Performance Management) application PrOptima. The Observability and Predictive Maintenance Solution leverages the award-winning EAA platform, proven at some of the worlds largest, most complex Tier-1 CSP networks. It enables CSPs to continuously predict the performance of their networks and services, and to proactively identify and resolve problems before they impact their customers. With this, CSPs can save operational costs and MTTx (Mean Time to Identify and Repair problems), other than preventing critical capacity bottlenecks or congestion hotspots. The solution has been specifically designed for small/midsize networks, keeping in mind budget, scale and deployment agility.

FEATURES

1. AI based performance insights: AI-based insights are provided for all areas of observability and predictive maintenance: Performance forecasting and anomaly detection, root cause analysis and automatic remediation.

2. Deeper visibility: Simultaneous multi-lens anomaly detection across different applications, ports, IP devices, VLANs etc. (For example, 1000s of anomaly detection models can be simultaneously deployed).

3. Dashboarding for end-to-end network visualization: Offers IP network, IT Datacenter, mobile core/RAN and fixed access network visualizations through high-level dashboards and KPIs for consumer and corporate slice performance; enables network slice allocation to maintain QoS/SLA guarantees for enterprise customers.

4. Speed and Agility: Provides faster TTM (Time to market) by removing complex OSS barriers and leveraging the AWS public cloud. CSPs can activate or de-activate the fully self-contained solution in any region on-demand, with no dependencies.

5. Risk and Complexity Management of Rollouts: Provides the real-time network visibility to ensure quality of experience without impacting existing customers. Pre-integrated with most IT/ network equipment, supports pre-configured reports, dashboards, and KPIs.

6. Dynamic reporting: PMU (Predictive Maintenance Unit) component of the offering allows dynamic, need-based activation, creation and tear-down of report modules, which increases the efficiency and accuracy of performance management.

BENEFITS

1. Reduces deployment effort with a ready-to-use solution: Bundles the most advanced performance management capability into a ready-to-use pre-integrated solution.

2. Reduces deployment time with a unique SaaS approach: Powered by a multi-award-winning SaaS, the solution can be activated in under an hour.

3. Investment efficiency: Focuses on the most revenue-generating locations (network hotspots) of the network, maximizing investment efficiency.

4. Operational benefits: Reduces MTTx and operations costs: Calculable hours and costs for each network type. Reduces MTTR up to 70% through early predictions.

5. AI cost benefits: Drastically reduces the cost and adoption effort of AI-based automation compared with CSPs internal AI projects (up to 78%)

6. Zero Time to Value: Orchestrated microservices with predefined use cases reduce the time to value; a cloud-native and cloud-agnostic solution.

7. Usage-based Pricing Model: Simpler pricing models for reduced TCO for small/midsize networks.