Overview
WatchGuard MDR delivers precise, powerful protection without adding to your workload. Get full-stack coverage across WatchGuard endpoint, firewall, identity, and network products...plus key third party cloud services...all managed through one unified platform. Our 24/7 SOC combines AI-driven automation with real human expertise, cutting through the noise to stop threats faster. No endless alerts, no wasted time...just real security outcomes that fit seamlessly into your business. WatchGuard Total MDR delivers centralized detection and response across your entire WatchGuard environment, including EDR/EPDR/AEPDR, Firebox firewalls, AuthPoint identity security, and Network Detection and Response (NDR), all managed in a single platform. It also extends protection into third party cloud platforms like AWS CloudTrail, Microsoft 365, Microsoft Azure, and Google Workspace.
Highlights
- 24/7 Monitoring and Response Our global SOC is always on. Real people and powerful automation work together to detect and stop threats. You will have access to live support when it matters most, with security operations based across three locations for built in redundancy and true around the clock coverage.
- Smarter Detection with AI/ML AI and machine learning scan thousands of signals in real time, spotting patterns humans might miss and learning how to stop new threats. The system learns from every incident and gets smarter each day to detect and respond faster.
- Proactive Threat Hunting Our analysts look for hidden threats that automated tools can miss, so you are protected even when attackers try to get clever.
Details
Unlock automation with AI agent solutions

Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Cost/12 months |
---|---|
WatchGuard Core MDR | $77.63 |
WatchGuard Core MDR for Microsoft | $77.63 |
WatchGuard Total MDR | $98.33 |
Vendor refund policy
For sales returns on WatchGuard MDR, please contact your WatchGuard Channel Partner. If you have an issue requiring troubleshooting, please feel free to open a support case via the WatchGuard Support Portal.
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Online support is recommended for non-critical issues and lets you provide detailed updates on the status of your issue, as well as an option to upload troubleshooting documents to help resolve your case more quickly. Phone support is recommended for critical network failure situations, and for anyone who does not have access to the online support submittal page. Please have your WatchGuard serial number readily available when you call for support. +1 (877) 232-3531 OR support@watchguard.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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