Brightspot CMS - Private Offer Only

What do you like best about the product?

Fits our needs as a media and publisher brand pretty well, and there are some updates that we haven't yet received that seem promising, like a Google Doc <> Brightspot integration. We migrated off a homegrown CMS and it's improved our efficiencies for sure. I like that we can create templates, manage our redirects in place, and have more robust user settings and permissions. The entire team uses it every day.

What do you dislike about the product?

Migrating was a mess. The BSP team did not check to make sure no URLs would be changing during the migration so we had to delay it a few weeks to ensure that several thousand URLs would be kept the same. Even so, we still ended up with all of our image URLs changing with no redirects and AMP being turned off on half our site. This tanked our search traffic and it took us about a year to recover, especially since BSP was not fast to fix a lot of urgent changes. We're three years past the migration and I'm only now fixing some of the final issues.

Google Ads has also been a pain in the butt to set up and maintain. It often cause CLS issues.

What problems is the product solving and how is that benefiting you?

We need a CMS to run our website, and Brightspot is our CMS. We could not have a website otherwise.

What do you like best about the product?

Brightspot is a good content management system. I like that it can take an image and use it in different use cases and ratios. It's great for blog posts and articles.

What do you dislike about the product?

The cost and time it takes for new features and layouts is prohibitive.

What problems is the product solving and how is that benefiting you?

The workflow allows us to have people across campus updating content but allowing us to review it before publishin to make sure it meets certain standards and requirements.

What do you like best about the product?

Our organization represents a somewhat atypical media hybrid (a tv network with niche programming plus a heavy news component). 3 years ago, we migrated a suite of websites from our previous CMS provider over the Brightspot. The Brightspot customer support team was top-notch as they guided through that highly complex, months-long process – and that same quality of service hasn't diminished one bit since. In terms of the product/platform itself, we've found it to represent a robust mix of flexibility (e.g. the ease with which page layouts can be modified and varied, new components added, etc.) and ease-of-use which we continue to be very pleased with.

What do you dislike about the product?

As flexible as things are, some additional features for non-enterprise users would be appreciated. Such as:
• The ability to override some features of the imposed style guides (especially with regard to typography/fonts) when desired
• A broader suite of third-party integrations
• An internal form builder

What problems is the product solving and how is that benefiting you?

The wide range of page layout options that can be employed is especially helpful given the hybrid nature of our organization, allowing us to quickly create new hub pages, alter home page layout, etc. quickly and easily as promotional priorities shift.

What do you like best about the product?

It allows for some powerful content creation options. We have 40+ custom types and allow our app developers the ability to define their own types as well. Our company hosts multiple 'sites' on Brightspot and have hundreds of content creators and thousands of pages of content. We even have non-employee content creators.

What do you dislike about the product?

There are so many configurable options available that sometimes it can be difficult to figure out where a certain attribute is configured.

What problems is the product solving and how is that benefiting you?

Managing lots of sites with lots of authors, including non-employee authors. We also use headless mode so we get our own user interface content through an internal library of UI components.

What do you like best about the product?

I love how plug and play Brightspot is. It's so easy to duplicate modules and pages and select modules from the back-end to get the content up you're looking to publish quickly. I love how streamlined it is and how easy it makes managing multiple different websites without having to recreate the wheel everytime. The ability to input all your information for socials, analytics, integrate with existing services, and share content across sites and pages is super helpful.

What do you dislike about the product?

It can be a little frustrating to be limited by the created modules in terms of design. I wish the look and feel was a bit more customizable without having to involve a developer.

What problems is the product solving and how is that benefiting you?

It allows me to manage and create content for three different brands and websites but be able to manage from one place with the ability to share content, assets, and modules across all 3 when necessary.