Sold by: Resolve AIÂ
Deployed on AWS
Your 24/7 on-call AI SRE autonomously investigates alerts, using the full context of your production environment and tooling, to provide the root-cause analysis with evidence.
Overview
Built by the co-creators of OpenTelemetry, Resolve AI offers an AI SRE that instantly responds to alerts by autonomously understanding the context, formulating theories, executing multifaceted parallel investigations, and determining the root-cause analysis with supporting evidence in minutes. By developing a dynamic understanding of your production environment, the AI SRE can use your production tools and apply human-like reasoning to improve MTTR by up to 5x and increase on-call developer productivity by 75%, transforming how engineering teams handle production incidents at scale.
Highlights
- Autonomous Investigations and RCA: Resolve AI SRE activates instantly, seamlessly monitoring your production environment and responding within seconds. Within minutes, the AI SRE narrows in on the most likely root cause with comprehensive supporting evidence gathered across your toolchain for auditing and reproducibility. This autonomous investigation often resolves incidents before your team is aware of the problem, dramatically reducing detection and resolution times.
- Collaborative Troubleshooting with Natural Language: On-call engineers can seamlessly collaborate with the AI SRE during any investigation, guiding its focus or providing critical context through natural language interactions. The system immediately integrates human direction into its investigation framework, creating a powerful partnership that combines AI speed and thoroughness with human expertise.
- Continuous Learning: Each interaction enhances the system's understanding of your specific environment, whether redirecting focus or validating findings. This refines the AI SRE's intuition for future incidents. Your team's tribal knowledge becomes part of its evolving operational intelligence, creating a continuously improving incident response system.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Resolve AI SRE | Your AI SRE capable of handling alert investigations and RCA - request a private offer to receive a custom quote. | $1,000,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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