Sold by: Incline ITÂ
Amazon Connect Consulting and Managed Services, focused on Non Profit Organisations
Overview
Amazon Connect for Housing is an innovative, pay as you go, easy to use, cloud-based service for contact centres, webchat, and bots. By following AWS best practices, Incline-IT have proven success delivering Connect solutions to our customers.
The Amazon Connect omnichannel cloud contact centre supports unified management and analysis of all contact channels. It can work alongside housing management systems and housing customer portals to provide context to bots and customer service agents.
Partner with Incline-IT and transform your dreams into reality. We can support you to empower office-based, remote, and mobile team members to catalyse their collaboration, achieve more in less time and significantly improve customer service.
Highlights
- Detailed knowledge of Housing Associations and how to create solutions which align CCaaS to care.
- Managed services for critical services based on Amazon Connect in the Non Profit sector
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
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Legal
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Support
Vendor support
Incline IT - a key partner for Emergency Services, Housing Associations and Non Profit organisations moving away from on premise services and telephony to cloud and omni channel cloud services with Voice, Chat, WhatsApp and more. MIS Emergency Systems – 999 Ambulance CAD as well at 111, Patient Transfer and First Responder services. MIS AMS – HMS Provider in Social Housing
Software associated with this service
Mobile Connect for Amazon Connect
By Ideal Systems
Mobile Connect is a mobile app that allows you to handle Amazon Connect calls and interactions from your mobile device. It is available for Android and iOS. Start your 10-day free trial today.