Sold by: SMART ENERGY WATER
Deployed on AWS
SmartWX is the #1 digital workforce experience (WX) platform for energy, water & gas providers, worldwide. SmartWX helps in intelligently managing the field operations to make the service experiences effortless for the end customers.
Overview
SmartWX™ Platform is the leading Digital Workforce Experience (WX) Platform built to serve energy, water, gas, and telecom providers. A vertical-specific platform with a multitude of industry use-cases, SmartWX™ is powered by AI/ML to streamline field operations, from intelligent scheduling and dispatching to real-time workforce visibility and end-to-end asset management. SmartWX™ platform mobilizes and empowers field workforce to improve customer service levels through faster response to service requests at a lower operating cost. Specially built for utilities, powered by Vertical AI, the platform is playing a key role in automating business processes by eliminating inefficiencies, ensuring digital engagement, breaking down operational silos, decreasing manual, repetitive work, and releasing time for more critical, value-creating tasks, which improves productivity and efficiency. With the power of AI and Machine Learning, SmartWX™ helps in intelligently managing the field operations to make the service experiences effortless for end utility customers. The platform enables enterprise-wide collaboration by providing real-time visibility into workforce operations. It can be deployed on all devices, with an online/offline capability. The platform facilitates intelligent decision making via AI-powered smart dashboards and advanced analytics. SmartWX™ also enables successful mission critical deliveries with AR-powered smart wearables for enhanced safety and productivity of field technicians.
Highlights
- Single integrated multi-channel digital platform for real-time visibility into workforce operations
- 24*7 digital connectivity to build a connected ecosystem for frictionless service delivery
- AI and ML-driven reports and dashboards to give a comprehensive view of field operations
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SEW-SMW Package 1 | Price is per user. | $599.88 |
SEW-SMW Package 2 | Price is per user. | $479.88 |
Dimensions summary
SEW SmartWX uses a contract pricing model billed per user. You choose between two packages: SEW-SMW Package 1 and SEW-SMW Package 2. Both scale with the number of users you enroll, so your cost rises as you add people to the platform. The two packages give you separate contract options to match your deployment scope. Pick the package that fits your team, then set the user quantity under that contract.
Top-of-mind questions for buyers
A user is any individual account you enroll on the platform. This includes managers, dispatchers, customer service staff, field agents, and contractors. Each person you add counts as one billable user. Your cost rises with each account added under your contract.
Both packages bill per user under a contract. Each is a separate contract option with its own per-user rate shown in the pricing table. You pick one package to match your deployment scope, then set the user count. The specific feature scope of each package is not detailed here; contact the vendor to confirm.
Pricing scales with the number of users you enroll. Adding people increases your cost because billing is per user under your chosen package. The pricing table does not specify mid-term adjustment mechanics, so contact the vendor to confirm how added users are handled during an active contract.
www.sew.ai
Helpful?
Vendor refund policy
Contact info@sew.ai
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
SmartCX is the #1 digital customer experience platform for energy, water & gas providers, worldwide, that harnesses the power of digital to better address customer needs and build future-ready businesses.
This is a sample dataset containing products listed on the Amazon.com portal in the Arts, Crafts & Sewing category. The full version of this dataset with more than 1.1 million products is available upon request.
The scope of the implementation project may include the following key system installation and data integration activities:
1 Design, configure, and setup of SEW software selected in the AWS marketplace.
2 Integration of SEW Cloud Services with Customer systems.
3 Migration of existing customer preferences to SCM for the notifications in scope.
4 Deployment of Customer branded customer web portal functionality in scope.
5 Deploy and publish Customer branded mobile apps for Apple iOS and Google Android app stores.
The scope of the implementation project may include the following key system installation and data integration activities:
1 Design, configure, and setup of SEW software selected in the AWS marketplace.
2 Integration of SEW Cloud Services with Customer systems.
3 Migration of existing customer preferences to SMW for the notifications in scope.
4 Deployment of Customer branded customer web portal functionality in scope.
5 Deploy and publish Customer branded mobile apps for Apple iOS and Google Android app stores.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.