Sold by: SweeprÂ
Deployed on AWS
We empower Communication Service Providers to deliver seamless, personalized digital customer care experiences that drive customer satisfaction up and significantly reduce costs.
Overview
Our platform empowers your Digital, Customer Care and Operations teams to regain control over your digital journey strategy, unifying the authoring, deployment and optimization of all your customer journeys into a single platform. By leveraging personalized and contextual insights tailored to each customer circumstance, Sweepr ensures exceptional digital-first Customer Care Experience. Sweepr is a cloud-based PaaS leveraging AI to build all your customer journeys in a no code way. With Sweepr, you build, deploy, analyze and improve all digital care channels in one place.
Highlights
- Digital Teams: A single platform to create and manage all customer journeys - Care Teams: Consistent experience delivery across all channels - Operations Teams: Real-time insights and optimization capabilities - Executive Leadership: Clear visibility into digital transformation ROI
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Customer | We charge per active subscriber | $100,000.00 |
Vendor refund policy
No refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
support@sweepr.com - 00353872244000 - The Sweepr team will be providing support in order manage incidents during the project and in live production according to the following SLAs: Hours of support for all issues to be 24 hours, 7 days a week, 365 days a year.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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