CrowdStrike, Inc. [Private Offer Only]

My major use case for CrowdStrike is endpoint security.

On the analytics side of it, my impression of analytics in CrowdStrike is that we are utilizing the product for basic analytics, which we provide, and are not using anything more than that.

I am not working with the threat hunting tools of Falcon at this moment.

We are not very familiar with the threat hunting tools at this moment, so I cannot comment on that.

As a customer, what I appreciate most about the product is that it has already proven its worth because it was able to safeguard us against a clear cyberattack.

It basically protects all our endpoints across the entire company, and that is where it has given us the maximum benefits.

We use EDR right now from CrowdStrike, and those are my favorite features that stand out.

Real-time threat intelligence in Falcon does help with our security.

Falcon Endpoint Protection helps to enhance incident response.

Behavioral analytics with the help of Falcon does help to reduce false positives in my case.

AI in Falcon is another animal right now, and it is going to impact us quite tremendously going forward, which is why we would prefer to see CrowdStrike becoming more AI-aware and utilize it, as we also utilize it coming up to the desktop level now, and therefore, we expect CrowdStrike as an agent to protect us from any AI-generated unethical events.

At this moment, I do see that CrowdStrike could improve on how they handle the AI-related threats on cybersecurity, as we are not very familiar with that and don't have enough information on how CrowdStrike is going to deal with that part.

We don't know if the AI part is very developed here yet, and that's what I'm trying to say; we don't have much information.

If it's available to us regarding the AI part, we would definitely have a look at that.

We would like to see CrowdStrike looking at all these vulnerabilities on the AI part of it and basically develop their product in order to mitigate those kinds of incidents.

I started working with CrowdStrike about two years back and have two years of experience.

CrowdStrike is a 99.9% stable and reliable solution.

CrowdStrike is very scalable because we have been scaling it up.

We have direct support from CrowdStrike, and I do have a positive impression of technical support.

I think they deserve anything between eight and nine for the support, where 10 is the best.

It was easy to deploy CrowdStrike. It's all on-cloud. It's CrowdStrike's cloud, as we do not work with cloud providers like AWS, Azure, or GCP.

We have already seen a return on investment.

When we implemented CrowdStrike, about two months after that, which was two years back, we had a cyberattack, and CrowdStrike with OverWatch was able to cancel that attack for us.

ROI was already achieved within the first year of implementation.

At this moment, I would say the price in the product is well within our price range.

It is relatively okay, as the price is reasonable.

CrowdStrike is quite advanced already because I've looked at other products also, and I don't find their functionalities as advanced as CrowdStrike.

I'm talking about SentinelOne, which we looked at quite extensively before we decided to go with CrowdStrike.

Products such as SentinelOne and other vendors do lack some functionality that CrowdStrike has.

The solution is moving in that direction. One of the things I appreciate about this is that it is not a closed environment. When you look at organizations like Secureworks and Rapid7, they are trying to lock things down. The versatility and agility of Falcon solution provides a better angle in terms of endpoint detection response and endpoint security.

Improving user behavior analytics is what I am focusing on. That is core. Understanding what users are doing, how they are doing it, what is anticipated, being very reactive and zeroing in on zero days, and being able to knock it down quickly is where I am looking for them to focus.

CrowdStrike, Inc. [Private Offer Only] is the core of the EDR endpoint detection response in the market right now and it still is. The combination of AI Defense moving in that direction and them incorporating artificial intelligence is significant. Overall, when I speak to customers, CrowdStrike, Inc. [Private Offer Only] is my core versus others. Although they have some issues with too much built-in functionality, they are going to have to streamline because of artificial intelligence, but I think they are going to refine that in their next deployment.

Beyond just the threat intelligence, the Falcon app was upgraded to Falcon because of the SOC in that ES solution. The biggest aspect for Falcon from an e-discovery perspective is retention issues for that in terms of investigation and bringing Falcon in for a breach. The upgrade was at the MBTA for a breach issue with Keolis, which was my last experience of using Falcon for that purpose.

They should listen more to their community. They need to do a lot more bundling of things as part of it instead of treating everything as an upgrade or an enhancement. The problem that is hurting them is that there is a cost all the time for upgrading.

They are late in the game. When you look at Exabeam, they have always been focused on behavior analytics. This new journey into that era has enhanced it because it provides detection and baselining of behavior when someone is using that endpoint. It is an added feature that has benefited the enterprise in terms of defensive depth. It is definitely a good feature.

I have been using CrowdStrike, Inc. [Private Offer Only] for a long time. Before CrowdStrike, Inc. [Private Offer Only] came to market, that company was bought by BlackBerry, and I deployed that solution. This has been since approximately 2017, 18, or 19.

I give customer service a rating of 10. I do recommend it to my clients. I have found it to be very good, though I am just concerned about price.

I have not used every feature myself. My team has used it in part to augment other tools. There are other tools that have come out on the market that do a better job than what CrowdStrike, Inc. [Private Offer Only] can do in certain areas, but the Falcon ecosystem itself, both from a reactive and proactive perspective, has benefited the company. However, you cannot be a master of everything and a master of none, so you have to be careful. That is what I worry about them.

I am an end user and have been an end user for a long time. I have attended their conference a long time ago. Watching them, I believe that before everybody wants to get into the market with the opportunity of being better, I am looking for consistency. I tell people to look for someone who has good technical support and good response in terms of incident response when you do have an incident. That is where Falcon comes in. They have certainly served us well in the past and in a couple of incidents that I have been involved in with Falcon. I think that it is a great product as far as EDR goes, and I think it is going to many places. My overall review rating for this solution is 9.5 out of 10.