Sold by: Grafana Labs
Deployed on AWS
Grafana Cloud - BYOC: Grafana Cloud Stack deployed in your infrastructure is a fully managed, composable observability platform that brings together Prometheus metrics, logs, and traces with Grafana visualizations and integrates with 100+ data sources. Prebuilt dashboards help you get started in minutes monitoring your cloud native infrastructure, services, and applications. All that deployed in your own AWS infrastructure
Overview
Grafana Cloud - BYOC is a fully managed, composable observability platform that brings together Prometheus metrics, logs, traces, and more with Grafana visualizations. The platform is powered by Grafana Labs' highly scalable and performant open source observability software - Grafana Mimir for metrics, Grafana Loki for logs, and Grafana Tempo for traces - and integrates with 100+ external data sources, including AWS CloudWatch, Elasticsearch, Graphite, and InfluxDB. Grafana Cloud is also integrated with Grafana k6 for performance and load testing and Grafana Incident and Grafana OnCall for managing your incident response workflow. Whether you are just getting started with observability or already have tools in place, Grafana Cloud lets you focus on getting the most out of observability, without the overhead of building, installing, maintaining, and scaling your own stack. We do that for you and deploy it in your own AWS infrastructure. Please contact our sales team for more info about pricing at https://grafana.com/pricing/
Highlights
- Safely deploy Grafana Cloud in your own infrastructure. Our team will maintain your Grafana Cloud up to date, fast and secure
- Leverage Grafana Cloud's ecosystem of 100+ data sources and integrations to unify disparate data.
- Natively correlate between metrics, logs, and traces so you can speed up root cause analysis and reduce MTTR.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Grafana Cloud BYOC | Includes access to Grafana Cloud BYOC | $10,000,000.00 |
Dimensions summary
This listing offers a single pricing dimension: Grafana Cloud BYOC (Units), sold through a contract commitment. You purchase units that provide access to Grafana Cloud Bring Your Own Cloud, the deployment option that runs the platform in your own cloud environment. Pricing scales with the number of units you commit to, rather than through separate tiers or instance sizes. This full-service arrangement is aimed at organizations with security, compliance, and deployment requirements. Because it is a single-dimension contract, you set your quantity based on your expected scale rather than choosing among multiple plans.
Top-of-mind questions for buyers
You run Grafana Cloud inside your own cloud environment rather than fully hosted infrastructure. This deployment flexibility is part of the full-service offering aimed at organizations with security, compliance, and deployment requirements, alongside options for public cloud and federal cloud.
You commit to a set number of units for the contract term. The full-service arrangement uses a scalable unit price based on your annual commitment and volume. As your committed volume grows, the effective per-unit rate can drop. You set quantity based on expected scale rather than paying purely per hour of use.
Yes. The full-service offering includes premium support and custom retention periods, unlike community or email-only support arrangements. This suits organizations needing guaranteed service levels and retention beyond standard defaults. Contact the vendor to confirm the exact retention terms set for your commitment.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Grafana Labs offers a variety of support resources. For technical documentation of key concepts and features, guides on getting started, and best practices, visit https://grafana.com/docs/ . You can also ask and find answers to your technical questions in our Community Forums by visiting https://community.grafana.com/ . We also regularly offer free, hands-on workshops, you can register your interest at https://grafana.com/go/workshop-interest/ . Additionally, our Professional Services team is available to facilitate training for organizations. If you are interested in learning more about a paid training session for your team, please submit a request to training@grafana.com or reach out to your Customer Success Manager to discuss further.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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