Sold by: Status.io
Deployed on AWS
Status.io is a hosted status page platform for communicating real-time system status, incidents, and maintenance events. Designed for SaaS providers and DevOps teams, it integrates with monitoring tools and APIs to automate updates, reduce support requests, and build customer trust.
Overview
Status.io is a hosted status page platform designed for organizations that need to communicate real-time system status, incidents, and scheduled maintenance to customers and internal teams. With fully managed infrastructure, customizable branding, and built-in subscriber notifications, Status.io makes it simple to provide transparent uptime and reliability information without deploying any additional software.
Built for developers, operations teams, and SaaS providers, Status.io integrates seamlessly with existing monitoring tools and APIs to automate incident updates and system metrics. Multi-component and multi-region support allow you to display the health of complex distributed environments with precision. Notifications via email, SMS, webhook, and Slack ensure your audience stays informed across every channel.
Trusted by leading cloud, enterprise, and technology companies worldwide, Status.io helps improve trust, reduce support volume, and streamline incident communication. Whether you manage a global application or a single API, Status.io delivers professional, branded status pages optimized for speed, accessibility, and uptime transparency.
Highlights
- Real-Time Status & Incident Communication - Keep customers informed with automated updates for system status, incidents, and maintenance events, reducing support volume and improving transparency.
- Fully Managed & Customizable Status Pages - Launch a professional, branded status page in minutes. No infrastructure to manage, with full control over layout, components, and notifications.
- Seamless Integrations & Developer-Friendly API - Connect Status.io to your existing monitoring and alerting tools. Use the powerful REST API to automate updates, publish metrics, and streamline uptime monitoring workflows.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Basic | Basic plan | $79.00 |
Standard | Standard plan | $149.00 |
Plus | Plus plan | $349.00 |
Enterprise | Enterprise plan | $999.00 |
Dimensions summary
You choose one of four subscription tiers billed under a contract: Basic, Standard, Plus, or Enterprise. Each tier is priced per host, so your cost scales with the number of status pages you run. Each status page operates on its own and is billed separately. Moving up the tiers unlocks more subscribers, team members, and capabilities. You can upgrade or downgrade between tiers at any time. Enterprise fits larger needs beyond the lower tiers.
Top-of-mind questions for buyers
A host maps to one status page. Each status page operates on its own and is billed separately. If you run several status pages, each one counts as its own host and adds to your cost under your chosen tier.
Higher tiers raise the allowances for subscribers and team members and unlock more capabilities. Options like private status pages, single sign-on, custom TLS certificates, audit trails, and subscriber compliance tools appear at higher tiers. You can upgrade or downgrade at any time.
Each status page is billed separately as its own host. Adding a page adds a host charge; it does not share the allowances of an existing page. You manage multiple pages from one account, but each operates and is billed independently.
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Vendor refund policy
All payments are non-refundable except as required by law or at the discretion of Status.io. Customers may request a refund for service issues by contacting support@status.io . Requests are reviewed case by case under the Status.io Terms of Service.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email: support@status.io
Status.io provides responsive, expert support to ensure your status pages run reliably and efficiently. Customers can access a comprehensive knowledge base, best practice guides, and direct email support for technical issues, configuration assistance, and integrations. Enterprise customers receive priority response times and onboarding guidance to help tailor Status.io to their operational needs.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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