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    Seiloc Professional Services

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    Enhance your organization's security with Seiloc Implementation Services, offering comprehensive solutions for managing access to critical assets and optimizing business operations.

    Overview

    Seiloc's Security Implementation Services provide a robust framework for addressing modern security challenges. With a disappearing network perimeter and expanding cloud infrastructure, managing access to organizational assets has become crucial. Our services include a thorough assessment and implementation process, leveraging both waterfall and agile methodologies to deliver phased IAM capabilities. We specialize in Okta, Auth0 and AppViewX ensuring secure and efficient operations tailored to your organization's needs.

    Highlights

    • Expert teams providing implementation, development and support for Okta, Auth0 and AppViewX.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Legal

    Content disclaimer

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    Support

    Vendor support

    Customers can expect in-depth support throughout the project lifecycle, including stakeholder communication, user adoption strategies, operational team training, and ongoing guidance and feedback to align security capabilities with organizational goals.

    Customer Support Information.

    We are committed to providing timely and reliable support for all customers using our professional services on AWS Marketplace. Customers can expect the following support structure:

    Support Availability

    Our support team is available Monday through Friday, 8:00 AM – 16:00 PM CET, excluding national holidays.

    Support Channels

    Customers can contact our support team via the following methods: • Email: aws.support@seiloc.com  • Phone: +48 22 188 1239 • Contact Form: https://pcs.seiloc.com 

    Support Scope

    Our support covers the following areas: • Assistance with onboarding and service usage • Troubleshooting and resolution of technical issues • Help with configuration and best practices • Guidance on account and billing-related queries • Refund inquiries (subject to AWS refund policy and eligibility)

    Response Time Commitment • Standard Support: We aim to respond to all queries within 1 business day. • Urgent Issues (Service Down): Target response time is within 4 business hours.

    Software associated with this service