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Amazon Kendra

Amazon Kendra

Find answers faster with intelligent enterprise search powered by machine learning

Get started with Amazon Kendra
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What is Amazon Kendra?

In this video, we compare Amazon Kendra, an intelligent enterprise search service, to traditional search solutions. We outline how Amazon Kendra's ML models, accuracy, and ease of use make it easier for customers and employees to find the information they need when they need it. Receive highly accurate answers with an easy-to-use retrieval augmented generation or enterprise search service powered by Machine Learning (ML).

What is Amazon Kendra?

In this video, we compare Amazon Kendra, an intelligent enterprise search service, to traditional search solutions. We outline how Amazon Kendra's ML models, accuracy, and ease of use make it easier for customers and employees to find the information they need when they need it. Receive highly accurate answers with an easy-to-use retrieval augmented generation or enterprise search service powered by Machine Learning (ML).

Get started with generative AI and Amazon Kendra

You can use Amazon Kendra with Large Language Models (LLMs) to quickly create secure, generative AI-powered conversational experiences for your users on top of your enterprise content.

Quickly implement a unified search experience across multiple structured and unstructured content repositories.

Use natural language processing (NLP) to get highly accurate answers without the need for machine learning (ML) expertise.

Fine-tune your search results based on content attributes, freshness, user behavior, and more.

Deliver ML-powered instant answers, FAQs, and document ranking as a fully managed service.

Why Amazon Kendra

25%
increase in employee productivity
82%
lower 5-year Total Cost of Ownership (TCO) versus a traditional Enterprise Search Tool
75%
lower Total Cost of Ownership (TCO) in year one versus a traditional Enterprise Search Tool
80%
reduction in development costs
Read the full study | Analyzing the Economic Benefits of Intelligent Search using Amazon Kendra

Use cases

Enhance employee productivity by providing accurate answers by augmenting Kendra with generative AI or unlock the insights employees need to make data-driven business decisions through intelligent search.

Learn more about intelligent search

Reduce contact center costs with intuitive self-service bots that help customers find accurate answers, agent-assist solutions, that agents find answers to customer questions accurately and quickly, and frictionless access to answers or documents.

Learn how to improve customer interactions

Use Kendra APIs as a part of a RAG based solution to integrate intelligent chatbots into customer-facing Saas platforms and websites or find information faster with ML-powered in-app searches.

Learn more about integrating search into SaaS applications

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