Los Angeles Unified School District
California, USA
Champion since 2023
The Los Angeles Unified School District (LAUSD) is the second largest school district in the US serving nearly 600,000 students in 1438 schools and learning centers. Nearly 90 percent of LAUSD students come from ethnically diverse backgrounds and 80 percent of these students and their families are living at or below the poverty line. LAUSD is the second largest employer in Los Angeles County including teachers, administrators, and staff.
During the pandemic, LAUSD made the decision to move to remote teaching and learning. To stay connected to, provide information and support to its students, families, teachers and staff, LAUSD launched a cloud-based call center using Amazon Connect. The call center provided support for remote teaching and learning, established a COVID-19 hotline, and had experts available through its mental health hotline. These hotlines responded to more than 1,000 calls each day to support the needs of their students, families, teachers, and administrators.
What is the AWS Education Champions Program?
The purpose of the AWS Education Champions program is to recognize, celebrate, and support education leaders driving digital transformation with cloud computing. Through this program AWS helps amplify their stories and voices, as well as supporting their continued innovation with our services. The individuals selected to be part of this community share a mission to transform and advance education, and promote AWS services, solutions, and best practices in education.