AWS Public Sector Blog

Tag: state and local government

AWS Branded Background with text "North Carolina Division of Employment Security modernizes customer services with generative AI on AWS"

North Carolina Division of Employment Security modernizes customer services with generative AI on AWS

Building on an eight-year cloud transformation journey with AWS, The North Carolina Department of Commerce’s Division of Employment Security (NCDES) is launched one of the first generative artificial intelligence (AI)-powered, public-facing solutions in the state: an intelligent virtual assistant that helps individuals navigate the unemployment insurance claim application process. Read this blog post to learn more.

AWS Branded Background with text "Transforming Medicaid: Crafting a robust data strategy with AWS for operational efficiency"

Transforming Medicaid: Crafting a robust data strategy with AWS for operational efficiency

What if a Medicaid agency could make sure that their leadership and staff had access to a reliable, single source of truth for their data in one unified platform? The implementation of an operational data store (ODS) presents a viable solution. This post explains the architectural choices available with Amazon Web Services (AWS) to effectively create and maintain an ODS.

AWS Branded Background with text "AWS launches Skills to Jobs Tech Alliance Thailand to spur the growth of the next generation of digital workforce in Thailand"

AWS launches Skills to Jobs Tech Alliance Thailand to spur the growth of the next generation of digital workforce in Thailand

Amazon Web Services (AWS) is excited to announce that it is bringing its Skills to Jobs Tech Alliance Program to Thailand to develop emerging technology and cloud skill talent in support of Thailand’s digital transformation goals. AWS has trained more than 50,000 individuals in Thailand with cloud skills since 2017.

AWS Branded Background with text "Transforming Resident Outreach using next-generation AI capabilities

Transforming Resident Outreach using next-generation AI capabilities

Deloitte’s Resident Outreach solution (available in AWS Marketplace) enables state agencies to adapt their resident communications through the power of generative AI on AWS. In this post, we discuss how Deloitte empowers the four capabilities of Resident Outreach: Multi-Modal Completion of Applications & Renewals, Application Nudges, Correspondences, and Campaigns.

AWS Branded Background with text "Future-ready law enforcement: Bedfordshire Police embraces digital agility to deliver modern policing services "

Future-ready law enforcement: Bedfordshire Police embraces digital agility to deliver modern policing services

A collaboration between the UK’s Bedfordshire Police and AWS resulted in rapid deployment of high-impact, cloud-based solutions that free up officer and staff time and resources. This has helped officers to better serve communities and victims. Based on cloud technology, the model is easily replicable by other law-enforcement organizations.

AWS Branded Background with text "3 things you’ll find at the 2025 AWS Imagine for education, state, and local government conference"

3 things you’ll find at the 2025 AWS Imagine for education, state, and local government conference

The AWS Imagine for education, state, and local government conference—taking place on July 29-30 in Chicago—is designed for decision-makers eager to explore practical cloud and AI strategies that can help them better provide for their beneficiaries and staff. Whether you’re looking to improve student success, enhance civic initiatives, or accelerate research, this two-day, no-cost event will deliver real-world knowledge and connections to help you turn ideas into impact. In this post, we highlight what you can expect at the conference.

AWS branded background design with text overlay that says "AWS transforms DC police department’s data processing system by utilizing Spark on Lambda"

AWS transforms DC police department’s data processing system by utilizing Spark on Lambda

The Metropolitan Police Department of Washington DC (DC-MPD) is one of the ten largest police agencies in the United States, serving as the primary law enforcement entity for the District of Columbia. Embracing cutting-edge technology provided by AWS, DC-MPD has integrated evidence analysis techniques with state-of-the-art information technology to advance crime-mapping, real-time crime statistics dashboards, and summary statistics for a holistic view of crime dynamics.

AWS Branded Background with text "AWS re:Invent 2024 recap for government agencies"

AWS re:Invent 2024 recap for government agencies

At AWS re:Invent 2024, which took place last December in Las Vegas, Amazon Web Services (AWS) unveiled an array of cutting-edge innovations during a week of keynotes, innovation talks, breakout sessions, product launches, interactive demos, and networking opportunities. In this post, we highlight the key takeaways from AWS re:Invent 2024 for government agencies.

AWS branded background design with text overlay that says "Coming to a city near you: AWS State, Local, and Education Learning Days"

Coming to a city near you: AWS State, Local, and Education Learning Days

By 2026, more than 90 percent of organizations worldwide will face challenges related to an IT skills shortage. Artificial intelligence skills are among the most in-demand, but a variety of cloud skills like architecture, data management and storage, and software development are among the top 10 needed IT skills. To address these needs, Amazon Web Services hosts AWS State, Local, and Education Learning Days, a series of no-cost in-person events nationwide. These one-day events provide IT professionals and business executives in state and local government (SLG) and education with hands-on learning opportunities to grow their cloud skills. Read this post to learn more.