Tag: MPAC

MPAC, Ontario’s property assessment expert managing 5.7 million properties, faced mounting pressure on their IT support desk. Routine requests consumed most of the support team’s resources, creating bottlenecks and impacting organization-wide productivity. MPAC needed a round-the-clock IT support solution that maintained stringent security and governance standards for a public sector organization. MPAC’s IT Support Assistant—powered by their custom MPAC Orchestrator platform and Amazon Bedrock on AWS revolutionized its IT support.

Our new Canada (Central) Region is now available. AWS customers in Canada and the northern parts of the United States can choose this Region for fast, low-latency access to the suite of AWS infrastructure services. A few highlights for public sector customers in Canada: The new Canada (Central) Region is carbon neutral. The new AWS […]

At this year’s AWS re:Invent, our annual user conference, we featured various customers to speak to the public sector audience in attendance. The morning was kicked off by Teresa Carlson, who you heard from in our first blog, and then three of our customers took to the stage to address their challenges, and how they […]