Tag: government

A common driver of public sector transformation is the potential for efficiency. This is certainly one of the benefits of digitalization. However, I want to share a story that shows why we need to balance this focus on efficiency with an understanding of how people will use our services to achieve the best results for our efforts. I walk through how agencies can approach human-centered design to create better and more effective citizen services.

Nominations are now open for the Future of Government Awards, a new global awards program to recognize the people and projects leading the digital transformation of governments around the world. The Future of Government Awards program seeks to celebrate the hidden public sector heroes who work tirelessly to modernize their governments to improve citizen services. The awards champion innovative technology solutions that the public sector has created and shared—as well as the stories of government organizations that have successfully adapted and reused them. Nominate a public sector digital transformation hero today.

From September 12-15, AWS will hold AWS Federal Learning Days at our HQ2 location in Arlington, VA. Built for a range of federal customers, from mission owners to cloud technical experts to IT managers, AWS Federal Learning days can help you improve your cloud knowledge and learn new ways to achieve your mission outcomes. Whether you’re a cloud expert or just beginning your journey, the daily AWS training sessions at the AWS Federal Learning Days will cover a range of technical and mission-oriented topics to help hone your skills.

To help our Australian customers, AWS provides pre-built conformance packs for the Australian Cyber Security Centre (ACSC) Essential Eight Maturity Model and the ACSC Information Security Manual (ISM). The ACSC’s Essential Eight was first published in 2017 and is a set of prioritised security mitigation strategies designed to help protect organisations against various security threats. In this blog post, I walk you through how to set up a conformance pack in AWS Config that is designed to help you implement and track the ASCS Essential Eight model.

Carbyne, an AWS justice and public safety customer and partner, provides 911 call handling systems, offering a cloud-native software as a service (SaaS) platform. Although any public safety answering points (PSAPs) can benefit from Carbyne’s cloud-powered solution, certain regions with hostile, remote terrain can especially benefit from improved caller location and the ability to put eyes on the scene. This is crucial, for example, in situations where people are lost or hurt in the desert, and in desert-heavy counties that form the Rio Grande Council of Governments (RGCOG). Using Carbyne improved RioCOG’s caller location from an accuracy of a few miles to within roughly 10 meters on over 85% of emergency calls.

In July 2021, the U.S. Department of Defense (DoD) released a cloud native access point (CNAP) reference design that follows zero trust architecture (ZTA) principles and provides a new approach to access mission owner (MO) applications. The DoD’s reference design discusses four core capabilities of CNAP: authenticated and authorized entities (C1), authorized ingress (C2), authorized egress (C3), and security monitoring and compliance enforcement (C4). In this blog post, we walk through how to establish the C2 component via a virtual internet access point (vIAP) with AWS. The proposed architectures can reduce operational cost and management overhead, while improving the accessibility, resiliency, and security of mission owner applications.

The Port of Long Beach, California is the second busiest port in the United States and needs to effectively process and oversee more than $200 billion worth of cargo each year. In addition to keeping track of items and effectively communicating with stakeholders, the Port in recent times has had to contend with shipping delays and other supply change issues exacerbated by the pandemic. To increase visibility and efficiency of cargo movement, the Port turned to AWS to pioneer an innovative solution in the cloud.

The end of the US federal government fiscal year is fast approaching. With budget left to spend before September 30, agencies need to obligate their remaining 2022 fiscal year funds. AWS can provide federal agencies with options to procure future cloud computing resources using current-year funds. Learn more about efficient purchasing recommendations to meet your agency’s needs.

Since signing a framework agreement with the Government of Canada (GC) in 2019, AWS has developed an open source solution to automate the deployment of security controls for GC customers, which can reduce the time it takes to achieve an Authority to Operate (ATO). Natural Resources Canada (NRCan) used this solution to implement their cloud landing zone controls aligned with the Protected B, Medium Integrity, Medium Availability (PBMM) profile. They worked with AWS Partner Kainos to complete an ATO evidence package in only 60 days—a process that typically takes 18 months.

In 2020, the City of Fort St. John in British Columbia began searching for innovative solutions to make life more simple for its young population. City staff wanted to better serve residents in ways that would suit their busy, digitally connected lifestyles. So the city worked with Cocoflo, a smart cities technology company, to implement a digital solution that could make municipal information and services more accessible through their SmartLiving portal—powered by AWS.