AWS Public Sector Blog

Tag: government

Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

A key focus for the Department of Health and Human Services (HHS) and state Medicaid agencies is making sure those eligible for Medicaid maintain coverage and supporting transition to alternatives. Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from AWS, state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day. In this blog post, learn how to set up a multi-lingual, interactive SMS message campaign that can automatically verify and update member information on file based on member responses.

Thailand’s Higher Education, Science, Research, and Innovation Ministry collaborates with AWS to boost innovation and upskill public servants

AWS today signed a Memorandum of Understanding (MOU) with Thailand’s Ministry of Higher Education, Science, Research, and Innovation (MHESI) to boost innovation using cloud technology. Through this collaboration, AWS will support MHESI to identify pilot workloads for the ministry to start migrating to the AWS Cloud. MHESI will also use AWS training programs to upskill employees on AWS Cloud skills across over 200 education institutions and over 20 MHESI-managed research and education agencies across Thailand by early 2026.

Improving the customer experience for high-traffic public services: An architecture guidance

Improving the customer experience (CX) has emerged as an imperative for government agencies. In this blog post, learn an architecture pattern that public institutions can use to improve CX while building and deploying secure, resilient, and performant web applications that support sudden surges in demand for public services. This architecture pattern addresses the need of an example use case in which an agency must request information from thousands to millions of civilians, who may access a single-page application at similar times, and then sends email notifications to each civilian to confirm their activity.

Open for registration: Cloud Audit Academy for Federal and DoD Workloads in AWS

AWS announced the launch of the Cloud Audit Academy (CAA) for Federal and DoD Workloads (FDW) in AWS. This is a two-day accelerated training course to educate customers on how to leverage AWS services to assist with US Federal and Department of Defense (DoD) security and compliance requirements. This training course also qualifies for 12 hours of continuing professional education (CPE). Register at no cost today.

Civix simplifies online campaign finance reporting with AWS serverless technology

Civix, a government technology (GovTech) company and AWS Partner, uses AWS to provide software and services that support multiple public sector use cases, including election management, grants management, and more. Civix saw an opportunity to streamline how filers and third-party vendors manage and report disclosure data to states. Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve.

Amazon Connect helps NORAD share Santa’s whereabouts this Christmas Eve

For the 67th consecutive year, the North American Aerospace Defense Command (NORAD) will put technology to work to track Santa and his reindeer as they make their famous trip around the world. On December 24—the night before Christmas—children everywhere can contact the NORAD Tracks Santa (NTS) program, supported by AWS and Amazon Connect, to receive live updates on Santa’s whereabouts.

ship at a dock with truck and plane

5 benefits of modernizing transportation asset management software in the cloud

The Infrastructure Investment and Jobs Act (IIJA), commonly referred to as the Infrastructure Bill, allocates over $350 billion in funding for major projects in the United States. As they consider where to allocate these funds, public infrastructure owners, especially Department of Transportation (DOT) and public works agencies, have to assess the condition of their assets, determine what to prioritize while rebuilding, and identify what needs maintenance. Learn about key benefits for agencies from using cloud-based asset management software.

Booz Allen speeds migration and reduces costs for a US government agency with the AWS Migration Acceleration Program (MAP)

Moving sensitive US government data to the cloud requires the meticulous application of a proven migration methodology, skilled resources, a robust solution, and a mature logistics model. A US government agency elected to move its Security and Information Event Management (SIEM) system from a virtualized, on-premise environment to the AWS Cloud. AWS Partner Booz Allen performed the migration and used the AWS Migration Acceleration Program (MAP) and AWS Snow Family of devices as mechanisms to help the customer save time, reduce costs, and increase their agility to develop new features for their constituents.

Protect critical services with new Continuity of Government IT on AWS solution guide

Today, AWS announced Continuity of Government IT on AWS (CGIT), a comprehensive cloud-based solution guide that enables governments to protect their digital assets and services during disruptions of any kind. Governments can use CGIT to retain the integrity of critical datasets, back up applications, and transfer services to run in the cloud, reducing the risk of compromise and enabling continuity of government.