AWS Public Sector Blog
Tag: Amazon Polly
Breaking barriers: How AWS is revolutionizing the accessibility of federal agency communications for people with visual disabilities
In this post, we discuss a solution that uses AWS services to improve government communication accessibility and meet federal accessibility requirements. The serverless architecture automates document-to-speech conversion and delivers information to citizens with visual disabilities.
Transforming Resident Outreach using next-generation AI capabilities
Deloitte’s Resident Outreach solution (available in AWS Marketplace) enables state agencies to adapt their resident communications through the power of generative AI on AWS. In this post, we discuss how Deloitte empowers the four capabilities of Resident Outreach: Multi-Modal Completion of Applications & Renewals, Application Nudges, Correspondences, and Campaigns.
Building your first generative AI conversational experience on AWS
Amazon Web Services (AWS) offers a variety of options for building chat-based assistants with generative artificial intelligence (AI) capabilities. The goal of this post is to present in simple words some of these options and what to keep in mind to decide which to use and how to get started.
New AI/ML solutions in AWS GovCloud (US) underpin responsible innovation
How can technology leaders rapidly deliver responsible artificial intelligence-based innovation while aligning with the broad spectrum of strict regulatory requirements? The answer is simple: Amazon Web Services (AWS) GovCloud (US) provides the technology that underpins a solid foundation for securely and compliantly building and deploying AI capabilities. Read this post to learn more.
Building a multilingual contact center for Medicaid agencies on AWS
One of the biggest constraints in providing equitable access to care is the language barrier between providers and the patients they serve. For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. Some states want to support nearly 20 languages in the call center […]
Supporting 911 centers with non-emergency response solutions: An architecture guidance
AWS is helping the 911 community mitigate the impact of staffing shortages on call wait times by providing 911 centers the means to automate the receipt and resolution of designated non-emergency calls. Learn how the Jefferson County Communications Center Authority is already seeing improvements using an AWS solution, and discover the solution’s components that support 911 centers in handling non-emergency calls at scale.
Supporting those affected by sight loss with Alexa and AWS
At The Guide Dogs for the Blind Association (Guide Dogs), we provide a variety of services and support to anyone affected by sight loss, their friends, and their family. Our mission is to give them access to information and support to make a positive impact on their well-being, self-confidence, self-esteem and ability to function with loss of sight. Voice assistants powered by AWS allow our organization to support our communities and enrich their quality of life.
EdTechs address mental wellbeing to improve student achievement with the cloud
According to EdTech Magazine, at the height of the pandemic, 94 percent of educators agreed that students will need increased social and emotional support throughout the school year. There’s a renewed focus on social-emotional learning (SEL) support in the classroom, with educators looking for additional ways to help students be healthy and engaged in class. Four AWS EdStart Members are addressing different aspects of SEL and helping to positively impact the student experience.
Tips and tricks to gamify your class
Do you favor that points-earning credit card? Or stick with the same airline to rack up miles? These are examples of gamification in action. While the term is relatively new, gamification has been around as long as people have tried to make boring activities interesting. Humans have a natural desire to compete, be social, and gain rewards. Elearningindustry.com found that 67 percent of students feel gamified courses are more motivating than traditional ones. And with educators shifting to virtual or blended classrooms worldwide, it’s worth making the effort to create a gamified classroom. Here are four tips to mastering gamification in your classroom.
AI-powered speech recognition is creating interactive learning experiences for children and adults
AWS EdStart Members and founders Long Qin of Singsound and Elnaz Sarraf of ROYBI are using artificial intelligence (AI) to revolutionize early language learning. Long, based out of Beijing, China, is dedicated to providing accessible and quality English education to every family throughout China. Elnaz, based out of San Francisco, CA, United States, is dedicated to changing the one-size-fits-all approach of our global education system.