Category: Public Sector

Internal Revenue Service Publication 1075 (IRS 1075) provides guidance for US government agencies, agents, and contractors that access Federal Tax Information (FTI), to make sure they use policies, practices, controls, and safeguards to protect FTI confidentiality and integrity of FTI throughout its lifecycle. Safeguarding FTI is critical to agencies that receive, process, store or transmit FTI. AWS and AWS Partner programs enable agencies to protect FTI and the confidential relationship between the taxpayer and the IRS.

Removing the barriers to rehousing, especially for those chronically homeless, is a critical part of a community’s efforts to combat homelessness. This month, the City of Baltimore is launching My Digital Data Locker, an innovative cloud-based platform that gives people who are experiencing homelessness a secure place to manage digital copies of vital documents. This service reduces one of the key barriers to housing for people experiencing homelessness: vital document storage and access. The solution uses the cloud.

I’ve always valued education, because it shapes our world and defines our future. At AWS, we work with K12 schools, higher education institutions, education technology, and learning companies to support both teaching and learning. The institutions and their dedicated instructors collaborate daily and deliver education to the current and future workforce. These students will help AWS, our customers and partners, and industries and governments across the globe continue to innovate. Alongside the education institutions, we are committed to providing access to cloud computing and technical skills to everyone, no matter their knowledge level. Learn how AWS is helping individuals on their cloud career journey for reskilling and upskilling, and how other companies can follow. 

Nonprofits and cultural institutions need support to serve and deliver impact to our local and global communities. Amazon’s Raise-up Buildathon, presented by AWS, empowered developers, technology enthusiasts, and advocates to build cloud solutions that enhance digital capabilities to help with fundraising, content delivery, and mission delivery. The majority of the winning solutions are available to nonprofits and cultural institutions via open source. Learn more about what these solutions can do, from donor management to augmented reality, to improving how you reach out to constituents to expand your donation stream.

When I travel around the world, I try to spend time with women leaders in different organizations, industries, and walks of life. In the time we have together, I try to learn about their hopes and dreams. In those conversations, I hear both a desire to think big about the future and a struggle to balance the commitments and responsibilities that fall almost exclusively to women. The numbers are clear: the percentage of the women participating in the global labor force is declining. I recently wrote about steps we can take to recover from the last year. Today, I want to share three stories that make me hopeful that we can collectively achieve gender parity. 

To allow more visibility into and management of AWS resources and expenses and minimize the cloud skills training required to operate these resources, AWS Partner RONIN created the RONIN research computing platform. RONIN gives researchers the ability to create exactly the computers or storage that they need in minutes. With access to the flexibility and scalability of the cloud, researchers are able to store and process larger datasets, collaborate globally, and adapt to changing technologies and research methods instantly.

AWS Partner ITZ Data, with support from UNICEF and the Canadian Embassy in Guatemala, helped Ministerio de Educación de Guatemala launch Mineduc Digital—the country’s first online platform where students can access digital self-study guides from any device connected to the internet. The Ministry implemented the solution in less than two months, paving the way for the digital transformation of their education system. The solution was built on AWS.

Applications running on LAMP (Linux, Apache, MySQL, and PHP) stack are ubiquitous—WordPress alone represents 38% of all content management systems. Because of the popularity of these applications, public sector organisations such as educational institutions should protect their business continuity by implementing disaster recovery (DR) solutions: policies, tools, and procedures to help the recovery or continuation of technology infrastructure and systems following a disaster. AWS Professional Services created a business continuity solution for on-premises LAMP applications that could eliminate the need for physical backup infrastructure and improve recovery time. The solution was recently piloted by Cardiff University.

As populations continue to grow, government departments around the world are exploring new ways to scale their delivery of client services. The Public Services Health & Safety Association (PSHSA), a transfer payment agency of the Ontario government’s Ministry of Labour Training and Skills Development, turned to an artificial intelligence (AI)-powered chatbot to better serve customers by addressing their occupational health and safety training and consulting questions.

Government, education, nonprofit, healthcare, and other public sector organizations process and store sensitive data including health records, tax data, PII, student data, criminal justice information, and financial data. These workloads carry stringent security and compliance requirements to protect the confidentiality, integrity, and availability of this data both in transit and at rest. Best practices for protection of data in transit include enforcing appropriately defined encryption requirements, authenticating network communications, and implementing secure key and certificate management systems. In this post, I demonstrate a solution for deploying a highly available and fault tolerant web service with managed certificates and TLS termination performed on customer-managed EC2 Nitro instances using ACM for Nitro Enclaves.