AWS Public Sector Blog
Category: Generative AI
Macquarie University accelerates cloud transformation with AWS
Macquarie University today announced a significant advancement in its digital transformation journey, partnering with Amazon Web Services (AWS) to create a modern, cloud-first environment that will revolutionize its technology infrastructure and services delivery.
How Customs and Border Protection uses cloud-based technologies to protect the nation
United States Customs and Border Protection (CBP) is using cloud computing, generative AI and machine learning to secure US borders and address complex challenges. On a panel at the AWS Summit 2025 event in Washington, DC, two of CBP’s technology leaders discussed how the agency is combating border issues using cloud technology. In this post, we explore the key points and insights shared by the CBP technology leaders.
How public authorities can improve the freedom of information request process using Amazon Bedrock
Many public sector agencies consist of multiple departments, each with their own functions. This can introduce administrative delays when processing incoming requests due to challenges such as needing to manually route the ever-growing volume of paperwork to the correct destination. This blog explores how Amazon Bedrock can be used to address these challenges by classifying documents based on their key topics and appropriately distributing them. In particular, we will focus on improving the efficiency of the freedom of information (FOI) request process, but this solution can be applied to various public sector use cases.
Using generative AI to help dog owners make smarter health decisions
What if you could get trusted answers from a leading veterinary college, any time of day, from anywhere? That’s the idea behind Big Red Bark Chat, a generative AI-powered chatbot developed by the Cornell Richard P. Riney Canine Health Center (RCHC) at the Cornell University College of Veterinary Medicine, in collaboration with AWS.
Empowering educators in Türkiye with AI: Öğretmen Plus
Leading EdTech company Doping Hafıza is revolutionizing how teachers work through Öğretmen Plus, an Amazon Bedrock-powered solution. Öğretmen Plus is a social responsibility project aimed at reducing teachers’ workloads by making lesson planning more efficient and effective for more than one million K–12 teachers across Türkiye.
Unlocking the archive with generative AI: How The Chronicle of Higher Education built Chron with AWS
In this post, we explore how The Chronicle of Higher Education harnessed the power of generative AI and Amazon Bedrock to build Chron: a search assistant that unlocks the full value of The Chronicle’s rich archive for educators, administrators, and all higher-education professionals.
AWS LLM League sparks AI innovation at AWS Summit Washington, DC 2025
Recently, the AWS Large Language Model (LLM) League took center stage at the AWS Summit Washington, DC 2025, captivating attendees with its hands-on approach to fine-tuning large language models (LLMs). Read this post to learn more.
Unlocking student success with generative AI: How Panorama Education built Solara on AWS
With over a decade of experience supporting more than 2,000 school districts across North America, Panorama Education had already built powerful tools for integrating academic, attendance, behavior, and life skills into one unified view of student progress. To unlock the value of that data securely, Panorama built Solara, a generative AI platform built on AWS. Solara is designed to help educators make sense of student data faster, design personalized student improvement plans, and reduce administrative burden while maintaining trust and data privacy at scale.
Planning for failure: How to make generative AI workloads more resilient
As more and more public sector organizations deploy generative AI workloads, we are increasingly asked what can be done to make sure that these workloads are resilient to failures. In this post, we discuss the key factors that mission-based organizations should consider so that their generative AI workloads are resilient to failures.
Empowering the public sector with Amazon Q Business: Best practices for security, efficiency, and scalability
By using generative AI, government agencies can analyze large amounts of data to identify patterns and insights, streamline manual processes, and deliver faster, personalized, more accessible services to citizens while maintaining the highest standards of accuracy and compliance. Read this post to learn more.