AWS for Industries

In an era of increasing digital transformation, electric utility providers are facing unprecedented challenges in meeting customer expectations for quick, efficient, and accessible service. Utility contact centers in particular face unique challenges in delivering effective customer service. Traditional Interactive Voice Response (IVR) systems can effectively handle direct, well-defined requests through touch-tone or basic voice commands, […]

With over 100 clubs globally, premium fitness company Equinox requires scalable, repeatable infrastructure that can support its integrated digital and physical experiences. Its connected experiences, which include competitive cycling classes, are a key offering that motivates its members to track and meet their fitness goals in a mobile app. However, delivering fitness insights in near […]

As automotive manufacturers look to optimize efficiency while maintaining product quality, we increasingly see companies turning to solutions based in artificial intelligence (AI) for process automation and optimization. The ultimate objective of such endeavors is to replace current labor-intensive and error-prone activities that require skilled operators—such as quality control, asset maintenance, and process optimization, among […]

Introduction Several industries started to explore quantum computing on use cases such as: risk assessment for insurance companies, molecule behavior simulation for chemistry, and financial asset management in the finance industry. In general, physics, chemistry, cryptography, material science and optimization problems are the core application areas of quantum computing. Furthermore the telco landscape, which is […]

Medical coding is a vital, yet intricate, process in the healthcare industry—it ensures accurate reimbursement for services rendered and is necessary for compliance with regulatory guidelines. However, traditional manual coding methods can be time-consuming, error-prone, and resource-intensive, leading to inefficiencies, bad outcomes, and potential revenue losses. With healthcare organizations processing thousands of patient encounters daily, […]

The UK motor finance industry faces Complex challenges following the Financial Conduct Authority’s (FCA) review of Discretionary Commission Arrangements (DCA). Financial institutions must now analyze historical lending data, calculate accurate redress amounts, and manage customer communications effectively, all while working with fragmented data sets and tight regulatory deadlines. In this post, we’ll explore how AWS […]

The second annual Nation Retail Federation Asia Pacific (NRF APAC) conference in Singapore proved to be an extraordinary gathering of retail innovation and insights. Bringing together over 10,000 attendees from 50 countries and almost 2,000 brands, this year’s event showcased the unlimited potential of retail in a region known for its diverse consumer needs, digital […]

Revenue assurance (RA) is critical in the telecom industry, traditionally monitoring financial transactions such as CDR validation, billing verification, and settlement reconciliation to make sure of accurate revenue streams. Despite these practices, telecom operators face significant operational inefficiencies, with traditional RA processes limited to sampling small portions of transactions and achieving partial recovery rates due […]

Scott Mullins, Managing Director, AWS for Financial Services Over 750 financial services leaders convened for the AWS Financial Services Symposium in New York City last month to share, build relationships, and explore how their peers are leveraging cloud technology to tackle their most pressing business challenges. Under the theme “Pushing the Envelope,” the Symposium featured […]

In the ever-changing field of healthcare, organizations are increasingly turning to Artificial Intelligence (AI) to streamline complex workflows, enhance collaboration, and improve outcomes. With recent advancements in foundation models, enterprise-grade infrastructure, and developer tools, leveraging AI and building intelligent agents is now more accessible, scalable, and impactful than ever. With a track record of helping […]