Category: Amazon CloudWatch

In an era of increasing digital transformation, electric utility providers are facing unprecedented challenges in meeting customer expectations for quick, efficient, and accessible service. Utility contact centers in particular face unique challenges in delivering effective customer service. Traditional Interactive Voice Response (IVR) systems can effectively handle direct, well-defined requests through touch-tone or basic voice commands, […]

The UK motor finance industry faces Complex challenges following the Financial Conduct Authority’s (FCA) review of Discretionary Commission Arrangements (DCA). Financial institutions must now analyze historical lending data, calculate accurate redress amounts, and manage customer communications effectively, all while working with fragmented data sets and tight regulatory deadlines. In this post, we’ll explore how AWS […]

In today’s complex industrial environments, predictive maintenance remains a key challenge for Energy, Utilities, and Manufacturing sectors. Traditional anomaly detection methods are labor-intensive and time-consuming, often leaving critical equipment vulnerabilities unaddressed for hours or days—leading to significant unplanned downtime and financial impact. McKinsey estimates mid-size refineries lose $20–50 million annually due to reliability issues. Typical […]

Building on our previous exploration of AWS Mainframe Modernization for the telecommunications industry, we now turn our focus to a powerful partnership that’s revolutionizing the modernization journey for telcos. In this blog post, we delve into how AWS and Astadia, an Amdocs Company, are joining forces to provide a comprehensive, automated solution for mainframe modernization […]

Introduction: data modernization challenges and on-premises solutions in the power industry In the power industry, modernizing data infrastructure is especially challenging due to strict cybersecurity mandates, data residency rules, and the need for real-time reliability. Furthermore, energy systems are inherently hybrid. They rely on a distributed patchwork of OEMs, protocols, and on-premises infrastructure, often in […]

The healthcare industry is increasingly migrating to the cloud to enhance service delivery, ensure compliance, and improve patient outcomes. However, managing cloud costs effectively is crucial to maximize the value of these investments. Healthcare applications often have unique requirements that make them challenging to refactor into serverless or containerized architectures. These applications may have dependencies […]

The rapid advancement of generative AI promises new strategies for innovation in the insurance industry, and insurance carriers should implement it in compliance with regulatory requirements. The National Association of Insurance Commissioners (NAIC) has adopted Principles on Artificial Intelligence and released a Model Bulletin on the use of artificial intelligence systems by insurers to provide […]

Introduction Each year, hundreds of thousands of children across America receive critical care. For these young patients, brain injury poses a serious risk that can lead to long-term health complications. Now, University of Pittsburgh Medical Center (UPMC) Children’s Hospital of Pittsburgh (CHP) has partnered with Amazon Web Services (AWS) to develop an innovative solution that […]

Introduction Artificial Intelligence (AI) applications are evolving into distributed inference pipelines, where models run across multiple tiers, from device edge to AWS, to optimize latency, bandwidth, and privacy. Instead of sending all raw data to AWS, collaborative AI inference can occur at the device, far edge, near edge (often a 5G Multi-access Edge Computing site […]

Introduction As the global shift toward electric vehicles (EVs) accelerates, the demand for a scalable, and secure EV charging infrastructure is becoming increasingly urgent. Governments are strengthening their support for charging infrastructure, and a healthy mix of private and public chargers is emerging. AMPECO, a global EV charging management solution provider, is on a mission […]