Category: Management Tools

In the race to harness the transformative power of generative AI, Healthcare and Life Sciences (HCLS) organizations face a critical challenge: how to innovate rapidly while navigating complex regulatory requirements. Promising generative AI solutions are being developed to revolutionize everything from patient care to drug discovery. However, many organizations find themselves paralyzed at the intersection […]

In an era where data drives financial innovation, BBVA, a global financial institution serving over 76 million customers across 25+ countries, partnered with AWS to revolutionize its data analytics capabilities. BBVA embarked on an ambitious three-year journey to transform its entire data analytics infrastructure. The Analytics, Data, AI (ADA) Global Data platform represents one of […]

This is the fourth post of a six-part series detailing how BBVA migrated its Analytics, Data, AI (ADA) platform to AWS. In this post, we explore how BBVA developed and implemented a comprehensive multi-layer security strategy to protect petabyte-scale financial data while enabling secure access for over 6,500 advanced users across their global operations. We’ll […]

Medical coding workflows in healthcare have become increasingly complex and resource-intensive, requiring specialized expertise to translate clinical documentation into standardized billable codes. For healthcare providers, revenue cycle management companies, and payers, extracting accurate coding information from vast amounts of clinical data, while maintaining compliance, is a daily operational challenge. Recognizing this critical need, GeBBs Healthcare […]

Telecom Network Operations are complex by nature, needing constant vigilance across a range of activities such as real-time alarm monitoring, scheduled maintenance tracking, and performance analytics. One of the most critical metrics in this domain is Mean Time to Resolve (MTTR)—a key indicator of how efficiently network teams can detect, diagnose, and resolve issues. A […]

Large language models (LLMs) and AI agents have revolutionized the orchestration of complex workflows by using their ability to interact with their environment and reason through actions. Agentic AI solutions bring a new level of flexibility and intelligence, unlike traditional machine learning (ML) methods, which often need complete retraining for new tasks and struggle to […]

Water utilities worldwide are facing challenges in managing infrastructure, reducing water waste, and making sure of reliable service delivery. The traditional approaches of manual monitoring and reactive maintenance are no longer sufficient due to increasing water demand, need for uninterrupted service, regulatory requirements, and customer satisfaction. In this post, we explore how Amazon Web Services (AWS) AI […]

Accessing workflow run logs and metrics through individual Amazon Web Services (AWS) HealthOmics APIs can make it difficult to have a birds-eye view over all your workflows and runs. Automating the ingestion of relevant HealthOmics workflow and run information can help you to be operationally efficient. Introduction Omics data has the potential to transform how […]

In an era of increasing digital transformation, electric utility providers are facing unprecedented challenges in meeting customer expectations for quick, efficient, and accessible service. Utility contact centers in particular face unique challenges in delivering effective customer service. Traditional Interactive Voice Response (IVR) systems can effectively handle direct, well-defined requests through touch-tone or basic voice commands, […]

The UK motor finance industry faces Complex challenges following the Financial Conduct Authority’s (FCA) review of Discretionary Commission Arrangements (DCA). Financial institutions must now analyze historical lending data, calculate accurate redress amounts, and manage customer communications effectively, all while working with fragmented data sets and tight regulatory deadlines. In this post, we’ll explore how AWS […]