Category: Amazon Lex

Previously, we have discussed how organizations have been stabilizing operations by aggressively optimizing costs, leveraging technology to support remote working, contact centers and ensuring both workforces and customers are safe. This is a complex and involved situation: ensuring maintaining a viable business, whilst balancing people and services, especially without a clear view of how and […]

Travel is a personal experience, whether you are traveling for leisure, business, or a combination of both. When people travel, they dream about exotic places, the opportunity to meet new people, make connections, create partnerships, or drive new business. There are thousands of travel technology topics I could write about, but with the IATA Airline […]