Business Productivity
Tag: SIP Media
Generating insights from Zoom Meetings with AWS
August 2025: For conversational analytics, refer to Amazon Connect Contact Lens with external voice. Introduction Today, you can use AWS machine learning services to get real-time insights from your calls. Machine learning-generated insights include live transcriptions to remove note-taking requirements, user sentiment and phrase detection to drive in-call guidance, and conversation characteristics such as talk […]
Enable skill calling through Alexa devices with new features in the Amazon Chime SDK
August 2025: This integration is no longer available. For available options please refer to Alexa Smart Properties. For the first time, companies will enable users to place calls from their own Alexa skills, connecting them to existing support flows. With the growth and advancement of voice AI like Amazon Alexa, hundreds of millions of devices support voice-activated commands to […]