Business Productivity
Tag: Amazon Transcribe
Using call metadata to enhance insights provided by Amazon Chime SDK call analytics
August 2025: For conversational analytics, refer to Amazon Connect Contact Lens with external voice. Introduction On 27 Mar 2023, Amazon Chime SDK launched the call analytics feature to help organizations extract real-time insights from voice conversations. This blog explains the steps required to enhance the data lake created for use with Amazon Chime SDK call […]
Label multiple speakers on a call with speaker search
August 2025: For conversational analytics, refer to Amazon Connect Contact Lens with external voice. Use Amazon Chime SDK’s call analytics to label speakers in a conference call Why is it useful to label speakers on conference calls? In many multi-party voice communications use cases, it is important to identify and label the active speakers in […]
How RubyKaigi built an event site in days with the Amazon Chime SDK and Amazon IVS
This is a guest blog written by Sorah Fukumori, Senior Software Engineer at Cookpad and organizer for RubyKaigi. The content and opinions in this post are those of the third-party author, and AWS is not responsible for the content or accuracy of this post. RubyKaigi is the world’s largest international conference on the Ruby programming […]
A Builder’s Guide to Amazon Chime sessions at re:Invent 2019
At AWS re:Invent 2019, the Amazon Chime session track offers a breadth of new capabilities for web or telecom application developers. Let’s review the two main areas of focus for builders and developers with Amazon Chime in this year’s re:Invent. New Amazon Chime SDK The Amazon Chime SDK enables developers to build real-time experiences into […]