Business Productivity
Category: AWS CloudFormation
Providing anonymity on customer service calls using Amazon Chime Proxy Phone Sessions
August 2025: This feature is no longer available. For similar options please see Building a PSTN call forwarding solution with the Amazon Chime SDK & Two-way SMS messaging in AWS End User Messaging SMS. If you’re a company that provides customer service via phone where you engage a specialist for consultation with a customer, you are […]
Using the Amazon Chime SDK for 3rd party devices
Introduction The Amazon Chime SDK is a set of real-time communications components that developers can use to quickly add audio, video, and screen sharing capabilities to their own applications. Developers can use the same communication infrastructure and services that power Amazon Chime, an online meetings service from AWS, to deliver engaging experiences in their applications. For instance, […]