Category: Application Services

Many organizations have applications distributed across various business units. Teams in these business units may develop their applications independent of each other to serve their individual business needs. Applications can reside in a single Amazon Web Services (AWS) account or be distributed across multiple accounts. Applications may be deployed to a single AWS Region or […]

United Services Automobile Association (USAA) is a San Antonio-based insurance, financial services, banking, and FinTech company supporting millions of military members and their families. USAA has partnered with Amazon Web Services (AWS) to digitally transform and build multiple USAA solutions that help keep members safe and save members’ money and time. Why build an AWS […]

In this post, we provide a serverless solution to cost-optimize the storage of contact-center call recordings. The solution automates the scheduling, storage-tiering, and resampling of call-recording files, resulting in immediate cost savings. The solution is an asynchronous architecture built using AWS Step Functions, Amazon Simple Queue Service (Amazon SQS), and AWS Lambda. Amazon Connect provides an […]

As customers commit to a DevOps mindset and embrace a nearly continuous integration/continuous delivery model to implement change with a higher velocity, assessing every change impact on an application resilience is key. This blog shows an architecture pattern for automating resiliency assessments as part of your CI/CD pipeline. Automatically running a resiliency assessment within CI/CD […]

This post will explore the use of lightweight application inversion proxy as a solution for multi-point hybrid or multi-cloud, API-level connectivity for cases where AWS Direct Connect or VPN may not be practical. Then, we will present a sample solution and explain how it addresses typical challenges involved in this space. Defining the issue Large […]

When designing an application, you must integrate and combine several AWS services in the most optimized way for an effective and efficient architecture: Optimize for performance by reducing the latency between services Optimize for costs operability and sustainability, by avoiding unnecessary components and reducing workload footprint Optimize for resiliency by removing potential point of failures […]

In Part 1 of this blog series, we demonstrated why tiering and throttling become necessary at scale for multi-tenant REST APIs, and explored tiering strategy and throttling with Amazon API Gateway. In this post, Part 2, we will examine tenant isolation strategies at scale with API Gateway and extend the sample code from Part 1. […]

Many software-as-a-service (SaaS) providers adopt throttling as a common technique to protect a distributed system from spikes of inbound traffic that might compromise reliability, reduce throughput, or increase operational cost. Multi-tenant SaaS systems have an additional concern of fairness; excessive traffic from one tenant needs to be selectively throttled without impacting the experience of other […]

Emails are often used as an entry point for malicious software like trojan horses, rootkits, or encryption-based ransomware. The NoSpamProxy offering developed by Net at Work tackles this threat, providing secure and confidential email communication. A subservice of NoSpamProxy called 32guards is responsible for threat reports of inbound and outbound emails. With the increasing number […]

Organizations with global operations can struggle to notify their customers of any business-related announcements or notifications in different languages. Their customers want to receive notifications in their local language and communication preference. Organizations often rely on complicated third-party services or individuals to manually translate the notifications. This can lead to a loss of revenue due […]