Tag: Customer Solutions

Over the past few years, no-code and low-code platforms have revolutionized software development. As AI assistance becomes commonplace, organizations seek tools that bridge the gap between vision and execution. Zendesk App Builder, powered by Amazon Bedrock and built on AWS, offers a solution that allows customers to create custom apps that extend Zendesk’s capabilities to meet unique customer service needs.

The integration of Amazon Bedrock and Kong AI Gateway provides organizations with a comprehensive solution for scaling generative AI implementations, addressing key challenges in cost management, model orchestration, and operational visibility. Through Kong AI Gateway’s token-based cost controls, automated semantic routing across multiple LLMs, and comprehensive AI observability features, organizations can effectively manage and govern their AI applications while leveraging Amazon Bedrock’s secure foundation of leading foundation models and managed infrastructure.

AWS Generative AI Innovation Center launches Partner Innovation Alliance (PIA) ISV Pods, pairing ISVs with PIA partners to accelerate enterprise-grade generative AI solutions. This strategic program addresses growing demand for industry-specific and horizontal AI capabilities, focusing on agentic AI development. With structured enablement, expert guidance, and go-to-market support, ISV Pods are set to pioneer the next wave of AI innovation, transforming businesses across industries.

Harbor Pilot is an agentic AI system built on AWS in close collaboration with AWS OneTeam, designed to automate identity management tasks using natural language input. Within 30 days of release, over 50% of customers adopted the solution, which helps reduce manual workflow creation from hours to minutes while integrating with SailPoint’s Identity Security Cloud.

This blog post discusses how MongoDB has enhanced the indexing capabilities of its Atlas Search service by leveraging Amazon S3. The new approach allows MongoDB to significantly reduce the time required to rebuild search indexes, achieving a 14x improvement compared to the previous method. By periodically capturing snapshots of the search indexes in Amazon S3, MongoDB can quickly restore the latest index state during deployments, scaling, and recovery, improving search availability for customers.

Badou Intelligent Technology Co., Ltd. is a high-tech enterprise driven by AI technologies such as large language models, natural language processing, and knowledge graphs. With its comprehensive enterprise-level intelligent interaction products and applicable solutions, the company creates customized intelligent knowledge interaction platforms for enterprises. In this blog, we will discover how Badou unleashing the business productivity with its innovative intelligent chatbot capabilities built on AWS.

Kyndryl Cloud-Native Solution (KCNS) for Elastic Kubernetes Services (EKS) is a comprehensive solution that combines the right AWS services, container orchestration add-ons, DevOps principles, and Kyndryl managed services. By adopting this approach, customers can effectively manage the entire lifecycle of container orchestration and application modernization.