Category: Partner solutions

Talkdesk Customer Experience Automation (CXA), built on AWS, transforms customer engagement through Agentic AI and large language models. This AI-powered platform helps enterprises automate outcomes, delivering personalized, intelligent service at scale through multi-agent orchestration and real-time data access. Organizations have achieved 50% faster resolution times, improved compliance, and accelerated deployment in regulated industries. By leveraging AWS’s scalable infrastructure, Talkdesk CXA enables consistent experiences across all channels, generates actionable insights, and significantly lowers cost-to-serve—enhancing both customer satisfaction and employee productivity across retail, financial services, healthcare, and public sector organizations.

Kiwa Digital partnered with Custom D to build CultureQ, a culturally governed platform for preserving Indigenous languages and knowledge. CultureQ is built using Caitlyn, Custom D’s white-label generative AI platform on AWS and powered by Amazon Bedrock. The solution enables secure, community-controlled access to trusted cultural resources while supporting language revitalisation in the digital age.

Unlock the secrets to boosting productivity, innovation, and employee engagement by making digital and AI upskilling your organization’s competitive advantage. Discover how leading companies like Terrascope and Kyndryl transformed their teams and business outcomes with AWS-powered learning programs—see the real impact inside.

Discover how Blux, a B2B SaaS startup, successfully implemented their personalized product recommendation service using AWS EKS architecture. Follow their technical journey of building an AI-powered recommendation system that delivers 7x improvement in conversion rates with just 2-3 hours of implementation time.

Sembix Studio is a no-code, AI-powered solution that helps public sector organizations modernize legacy applications faster and more affordably than traditional approaches. Built on Amazon Bedrock, it uses generative AI and automated workflows to intelligently analyze existing systems and rewrite them into modern cloud applications. Education Service Center Region 13 in Texas showcased the power of this approach by developing Pulse, an AI-powered teacher assistant, in just six weeks.

AWS Transform composability empowers AWS Partners to create specialized AI agents for industry-specific mainframe modernization, combining deep partner expertise with AWS Transform’s intelligent transformation capabilities. Through multi-agent collaboration, partners develop customized solutions that address unique requirements across healthcare, banking, and government sectors – accelerating modernization from years to months while achieving 30-40% cost savings compared to traditional approaches.

Discover how Trend Vision One™ and AWS services work together to address the most critical cloud security risks. Managing cloud risk requires more than merely deploying security features—it demands a continuous, integrated approach. Trend Vision One™ offers a comprehensive risk management platform that combines attack surface discovery, risk assessment and prioritization, and mitigation options to complement AWS solutions and strengthen your security posture in the cloud.

Discover how AWS and Ona enable enterprises to build and scale GenAI development environments with complete security and compliance. This blog explores the powerful integration of Amazon Bedrock and Ona’s secure workspace platform, showing how organisations can accelerate AI-native development from initial experimentation to production-ready systems while maintaining HIPAA, SOC2, and FedRAMP compliance. Learn how leading enterprises are achieving 10x engineering output without expanding their security surface or risking vendor lock-in.

Learn about new innovations announced at AWS re:Invent 2025 that elevate how Partners work with AWS to deliver exceptional customer value. These enhancements to Partner programs, AWS Marketplace, and Partner Services are designed to expand opportunities and drive unprecedented growth across the AWS Partner Network.

We’re announcing three new Agentic AI categories in the AWS AI Competency, helping customers find validated Partners who can implement production-ready autonomous systems. With IDC projecting 65% of organizations will fully deploy agentic AI by 2027, this expansion represents our largest Specialization launch to date with 60 Launch Partners ready to help customers move beyond experimentation to drive real business value. The launch also includes an automated validation process that cuts application time by up to 70%.