Category: Industries

In the post-pandemic era, however, consumers are increasingly less likely to interact with agents in traditional ways. By following the creed of “intuition engineered” while partnering with Unqork and AWS, Cognizant developed a new consumer interaction model to life. Learn how the Cognizant eApp Collaboration Solution, built on Unqork’s codeless development platform using AWS serverless architecture, brings increased engagement and productivity to the virtual new business experience.

A unified, autonomous, and fully digital airline operations solution can help mitigate challenges related to cost inefficiency, latency, or suboptimal decisions and their consequences, including cost, disruption, and customer dissatisfaction. TCS Aviana is an AI-based solution developed by Tata Consultancy Services (TCS) that enables airlines to have comprehensive operations visibility, digital collaboration, and data-driven decision-making through connected insights and intelligence.

As the adoption of Amazon EKS for running Kubernetes clusters grows, customers are seeking ways to better understand and control their costs. To address these customer needs and shed more light on EKS costs, AWS has collaborated with Anodot, an AWS Partner that uses machine learning to autonomously monitor and alert on costs in near real time, and provides recommendations to help customers quickly resolve cost anomalies.

Learn how Amazon FinSpace, a data management and analytics service purpose-built to help solve these challenges for the financial services industry, and our AWS Partners have developed business-ready platforms that map to the needs of industry analysts, data scientists, quants, and asset managers. These validated AWS Partners accelerate deployment with ready-made frameworks for specific sub-sectoral business cases using Amazon FinSpace.

Platea Banking is a digital banking solution developed by NTT DATA to be used by clients as an accelerator in their modernization journeys, especially when creating a new banking platform. It’s positioned as a modernization vehicle that provides a ready-to-go digital infrastructure and architecture over both internal and external components as core. Platea includes pre-built functional modules and integrations with a third-party ecosystem, with Mambu at its heart as a core engine.

Infusing machine learning into core business processes such as credit scoring creates a competitive edge for banks and financial services institutions. It does not require a data science team, expertise, or platform rollout. Explore an ML-based credit-decisioning model built by ElectrifAi in collaboration with AWS whose model rapidly determines the creditworthiness of a SME, and data-driven, actionable insights reduce the overall processing cost and are consistent and free from any potential human biases.

Enterprises require the ability to be proactive on modern governance challenges. The difficulty is knowing what data you have, where it’s located, its business value or risk to the organization, and how it can be protected. The Smarsh Enterprise Platform enables companies to capture, retain, analyze, and act on the “signals” in communications that are most critical to the business. These include compliance and brand risks and may expand to include security threats, cultural indicators, untapped revenue opportunities, and more.

Even the most technically astute organizations can find it challenging to conform to such requirements and do so efficiently. The Authority to Operate (ATO) on AWS partner program supports Amazon Web Services (AWS) customers overcome these hurdles by building a community of vetted, expert partners. While the ATO on AWS program was originally launched in the United States, it has begun supporting customers globally and we are excited to formally launch the program in Canada.

Many organizations record calls which are potential gold mines of rich insights about customer satisfaction, customer churn, competitive intelligence, service issues, agent performance, and campaign effectiveness. However, the sheer volume of phone calls exceeds a contact center’s ability to review and analyze them in order to glean those valuable insights. Learn how SourceFuse used custom microservices development to design a call center solution for a healthcare customer.

Digital food ordering is one of the most rapidly growing global industries today. Cognizant’s OrderServ 2.0 platform is an omni-channel digital ordering platform designed for the restaurant and food services industries. It has built-in connectors for seamless integration with restaurant point-of-sale (POS) systems, master data management, payments services, loyalty programs, and other business applications. OrderServ 2.0 is offered as a SaaS platform hosted on AWS.