Category: Artificial Intelligence

Rapyder’s Call Agent Analyzer uses generative AI on AWS to revolutionize call center operations. It efficiently processes multilingual audio, summarizes calls, analyzes script adherence, and structures insights into actionable data. This solution helps businesses enhance customer satisfaction through data-driven call agent performance evaluation and training. As an AWS Partner, Rapyder provides cutting-edge cloud solutions that are reshaping industries like customer service.

Infosys is leveraging AWS generative AI capabilities like Amazon Bedrock and AWS Trainium to enhance its enterprise solutions. For example, Infosys Personalized Smart Video uses Amazon Bedrock to create rich, dynamic video content, while Infosys Cortex applies generative AI to analyze call transcripts and improve customer engagement. Overall, Infosys is rapidly adopting AWS’ flexible and scalable generative AI services to boost automation, productivity and user experience across its portfolio.

Darwinbox wanted to reduce the time to infer resumes against job descriptions using PyTorch models. AWS Premier Partner Minfy helped them leverage Amazon SageMaker and AWS Inferentia to compile models with Neuron SDK and deploy them, achieving 87% faster inference without retraining. Key steps were compiling models with the Neuron SDK, extending SageMaker containers, using Inference Recommender to optimize configurations, and sending requests in mini-batches.

Avahi Technologies and AWS teamed with biotech startup WittGen to develop a scalable cloud-based AI platform that profiles cancer tumors. This helps researchers analyze heterogeneity to improve treatment outcomes. Avahi provided expertise to architect the secure AWS environment and machine learning backend needed to quickly launch WittGen’s SaaS service. The solution enhances performance and compliance for the platform that parses patient genomic data to empower clinicians fighting cancer.

In the ever-expanding digital landscape, the need for global accessibility has become paramount. Mission Cloud, an AWS Premier Tier Services Partner and leader in harnessing generative AI on AWS, joined forces with MagellanTV to reshape content delivery on the company’s documentary streaming platform, which contains a massive library of over 3,000 series that are accessible through top streaming platforms. This success story was featured during Ruba Borno’s Partner Keynote at AWS re:Invent 2023.

Crayon developed an intelligent decision support system for Savills Vietnam using AWS which ingests daily news in Vietnamese, translates to English with Amazon Translate, and categorizes articles using Amazon Comprehend. An intelligent search engine built on Amazon Kendra allows users to search in natural language and receive relevant excerpts or answers. With this tool, Savills can stay current on real estate news and trends to identify new opportunities. Optional dashboards provide analytics.

AWS Partner Neurons Lab provides a step-by-step guide to deploy containerized applications on AWS using GitHub Actions, AWS CDK, and other key services. Neurons Lab, with expertise across data science, cloud, and business strategy, solves complex AI challenges and accelerates migration journeys for organizations seeking to modernize through AI integration on AWS. By leveraging AWS CDK constructs to define infrastructure as code, this reusable solution streamlines infrastructure setup and deployments.

SAP customers are integrating non-SAP applications and machine learning models to improve business strategies. Solutions like Syntax CxLink and Amazon Forecast can connect SAP systems to AWS services to provide insights for supply-demand planning, sales, and automation requirements. This post shows how Syntax CxLink transfers SAP data like sales orders and inventory transactions to Amazon Forecast, which uses algorithms to create highly accurate demand forecasts.

Kyndryl built an AI solution on AWS to detect pores in welding using acoustic data and a custom algorithm with voltage data. It’s an end-to-end solution that collects data from welding machines, processes it at the edge to detect pores, and streams it to the AWS cloud for historical analysis. Kyndryl’s pore detection solution on AWS increases quality and optimizes manufacturing, improving defect detection accuracy while increasing efficiency and reducing rework costs and customer churn.

AWS launched a Generative AI Center of Excellence to help partners keep pace with rapid advancements in generative AI. The CoE provides exclusive resources like playbooks, trainings, and marketing assets to educate partners on building solutions using AWS generative AI services. We’ll continue adding generative AI resources to accelerate strategies that enable partners to help customers adopt generative AI securely, responsibly, and cost-effectively.