Category: Amazon Bedrock

Over the past few years, no-code and low-code platforms have revolutionized software development. As AI assistance becomes commonplace, organizations seek tools that bridge the gap between vision and execution. Zendesk App Builder, powered by Amazon Bedrock and built on AWS, offers a solution that allows customers to create custom apps that extend Zendesk’s capabilities to meet unique customer service needs.

Discover how the groundbreaking integration of Zeta’s AI Marketing Platform with AWS’s cloud infrastructure is revolutionizing personalized customer experiences at scale. This powerful combination processes billions of real-time customer signals, enabling hyper-targeted campaigns while maintaining strict compliance standards. Learn how leading organizations are leveraging this unified ecosystem to overcome today’s most pressing digital marketing challenges and achieve measurable ROI across all channels.

The integration of Amazon Bedrock and Kong AI Gateway provides organizations with a comprehensive solution for scaling generative AI implementations, addressing key challenges in cost management, model orchestration, and operational visibility. Through Kong AI Gateway’s token-based cost controls, automated semantic routing across multiple LLMs, and comprehensive AI observability features, organizations can effectively manage and govern their AI applications while leveraging Amazon Bedrock’s secure foundation of leading foundation models and managed infrastructure.

Amazon Bedrock is now available for resale by AWS Channel Partners in the Solution Provider and Distribution programs, providing customers access to the fully managed generative AI service with foundation models from leading providers including AI21, Anthropic, Cohere, Meta, and OpenAI.

Tacnode Context Lake, built on AWS, powers real-time AI systems by providing instant access to unified, live data for AI applications. This technical post demonstrates how Tacnode leverages key AWS services to achieve sub-millisecond data access latency while maintaining enterprise-grade scalability and reliability for mission-critical AI operations.

Harbor Pilot is an agentic AI system built on AWS in close collaboration with AWS OneTeam, designed to automate identity management tasks using natural language input. Within 30 days of release, over 50% of customers adopted the solution, which helps reduce manual workflow creation from hours to minutes while integrating with SailPoint’s Identity Security Cloud.

This blog post explores how combining Couchbase vector search capabilities with Amazon Bedrock’s foundation models creates a powerful, Serverless Retrieval Augmented Generation (RAG) solution that enables organizations to enhance AI interactions with their specialized knowledge while reducing operational overhead. The Serverless architecture, which integrates Couchbase Capella, Amazon Bedrock, AWS Lambda, and Amazon API Gateway, allows organizations to build intelligent applications that deliver contextually relevant responses while maintaining cost efficiency through automatic scaling and pay-per-use pricing.

Healthcare organizations face rising costs and provider burnout while managing increasing patient demands. Validic’s connected care solution on AWS transforms healthcare delivery by integrating data from 600+ devices with EHR systems, enabling remote patient monitoring and AI-powered insights. Learn how this AWS Advanced Partner helps healthcare providers reduce administrative burden while improving patient outcomes through proactive, data-driven care.

Splunk and Amazon Bedrock’s integration addresses the challenge of analyzing vast machine data effectively. By bringing external foundation models into Splunk workflows, security analysts can automatically extract contextual insights from raw events, correlate information across sources, and translate complex findings into clear next steps—all without specialized AI expertise. This helps organizations find security threats faster and focus security teams on high-priority work while maintaining their security posture.

Learn how NeuBird, an AWS Advanced Technology Partner, offers Hawkeye, a GenAI-powered SRE assistant that helps IT teams automate incident response and troubleshooting in AWS environments. Hawkeye leverages Amazon Bedrock’s foundation models to automatically correlate telemetry data across AWS services, reducing Mean Time To Resolution by up to 90% while seamlessly integrating with Amazon CloudWatch and other AWS observability tools.