Smartsheet enhances productivity with Amazon Q Business
AWS generative AI empowers Smartsheet employees and streamlines knowledge sharing to enhance their offering.
Bani Bedi, Senior Vice President of Corporate Development and Strategy, Smartsheet
"Previously, it was too difficult for our 3,300 employees to find the information they needed across public help documents, training courses, and hundreds of all-employee Slack help channels. Now, employees can simply tag @AskMe in any Slack channel, ask a question, and Amazon Q will instantly give them an answer."
Improving experiences for employees and customers
Listen in as JB Brown, VP of Engineering at Smartsheet, discusses how AWS generative AI is upgrading the company's employee and customer experience. From enabling real-time information access to auto-generating formulas, AWS generative AI helps Smartsheet improve their product and accelerate internal business processes.
Boosting employee productivity with Amazon Q Business
Discover how Smartsheet implemented Amazon Q Business, a generative AI-powered assistant, to consolidate organizational knowledge and provide employees with instant answers to their questions through natural language queries, freeing up time to focus on more impactful work.
AWS generative AI propels Smartsheet innovation
Dive deep into how Smartsheet uses Amazon Q Business and Amazon SageMaker to address challenges that attribute to company-wide benefits, and future plans to empower Smartsheet employees and customers.
Analyst take: Smartsheet implements gen AI-powered assistant
Explore how key factors — like data curation, model curation, model training, and accessibility within the flow of work — led to the successful implementation of Amazon Q Business at Smartsheet.
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