Work order management

Automate your complete work order process. Overcome the challenges of equipment scheduling and resource allocation across multiple teams.

Solution

KloudGin

Intelligent Field Service Cloud by KloudGin allows you to coordinate operations in real-time, manage your workforce and improve job scheduling efficiencies to better serve your customers using big data and machine learning algorithms. Intelligent Field Service Cloud automates scheduling and job planning, including people, parts, and equipment. This automation delivers accurate and optimized work route schedules.

Intelligent Field Service Cloud unifies data for real-time routing, scheduling, dispatching, sales orders, service contracts, work order management, inventory, tracking fleet, and field crew mobile app.

KloudGin Intelligent Field Services Cloud’s features include:

Billing and analytics
Automated scheduling and manual override
Quota based appointment scheduling
Truck inventory management
Field and back-office collaboration
Dispatch center and crew management

Learn more

How it works

Additional resources from KloudGin

Architecture diagram (PNG)

Demo video

Datasheet (PDF)

Hawaiian Telcom

Hawaiian Telcom deployed KloudGin for fiber-optic cable installations projects across all Hawaiian Islands. The long-cycle project details, schedules, budget, and tasks were all defined in KloudGin’s platform and distributed across teams. This enabled Hawaiian Telcom to increase operational efficiency and traceability across multiple divisions through a single, native mobile app for field crews.

With KloudGin we have eliminated costly hardware and software upgrade cycles. Moving to automated scheduling is driving better operational efficiency and efficient use of our resources. We are also excited about deploying additional modules, such as the Connected Customer App, which greatly improves the customer experience.

Ben Morgan, Vice President – Field Services, Hawaiian Telcom