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Contact management
Artificial intelligence (AI) and analytics-powered engagement solutions help contact centers create superior customer and agent experiences across all channels.
Contact Management Software for Businesses
Use contact management systems in AWS Marketplace to improve contact center effectiveness, reduce supply chain costs, maximize ROI on web self-service, and deliver consistently excellent customer experience.
Business Application solutions in AWS Marketplace overview | (1:40 min)
Contact Management solutions in AWS Marketplace
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You could prove it statistically time and time again. People long-term, new starters, that were following Guided Help had better performance metrics than those who didn’t follow it correctly.
LOREM IPSUM
Head of Customer Technology and Innovation, Leading UK TelcoAs a result of using Gyst, we were able to reduce costs, provide better customer service, and discover new ways to improve our existing call flows.
LOREM IPSUM
Head of Customer Experience Innovation, Leading Turkish Telecom ProviderDelivering the government's National Coronavirus Helpline on time meant we needed to work quickly and bring on agile partners that could provide assurance that we could scale up safely and with confidence.
Grant Sayer
Chief Technology Officer, Healthdirect Australia[Technology] latency issues don’t exist with the SingleComm solution. We needed a provider who understood the direct response space and was very responsive and that is exactly what the SingleComm team is all about.
Lee Swanson
SVP of Telemarketing, Beachbody