Auth0 Platform
Okta, IncExternal reviews
76 reviews
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Lovely Experience using Auth0
What do you like best about the product?
What I like best about Auth0 is how much complexity it removes from identity and access management. I don’t have to reinvent authentication, role management, or security flows. Auth0 gives me the building blocks to do it right while still letting me customize everything I need. The RBAC and scopes system makes it easy to define fine-grained permissions, and I can inject those claims directly into JWTs for my APIs.
I also appreciate how well Auth0 supports multi-tenant applications. Features like Organizations and metadata injection let me securely tie users to their correct tenant without bolting on custom hacks. I’ve been able to integrate Auth0 with my backend APIs, Next.js frontend, and even cookie-based BFF sessions with minimal friction. I currently use Auth0 for all of my applications.
I also appreciate how well Auth0 supports multi-tenant applications. Features like Organizations and metadata injection let me securely tie users to their correct tenant without bolting on custom hacks. I’ve been able to integrate Auth0 with my backend APIs, Next.js frontend, and even cookie-based BFF sessions with minimal friction. I currently use Auth0 for all of my applications.
What do you dislike about the product?
The biggest drawback of Auth0 is that some of the features that are critical for production use feel hidden behind higher-tier pricing. For example, advanced RBAC, enterprise SSO, and more flexible session management often require upgrading plans, which can make cost management tricky if you’re scaling quickly.
What problems is the product solving and how is that benefiting you?
Auth0 is solving the challenge of implementing secure, multi-tenant authentication and authorization without having to build it all from scratch. In my platform, each user belongs to an organization and has a specific set of permissions, and Auth0 makes it possible to model that cleanly through Organizations, roles, and scopes. That saves me from writing and maintaining a fragile, homegrown identity system.
Reliable solution for identity management and authentication
What do you like best about the product?
Auth0 has SDKs which are well documented and helps to easily sett up the identity management and authentication services and integrating with our inhouse applications running on private intranet .Auth0 has inbuilt support for Signle sign on as well as multifactor authetication reducing development effort for integrations which also helps in ensuring secure access to applications.The entire managament of access tokens, IT policies ,access controls and montitoring logs can be all done in Auth0 's dashboard which is very modern and fast.
What do you dislike about the product?
There are quite frequent updates made and the existing deployed services on older SDks get quickly depreciated and there is more effort to rebuild the services in the newly release SDK which can add to more development effort.
What problems is the product solving and how is that benefiting you?
Auth0 is used to ensure secure access to all internally developed application.All applications are setup with Auth0 Single sign on and multifactor authentication configured .
Auth0 ensures reliable access control.In the dashboard ,policies can be set up to enable access control to selected set of users based on the role and application to ensure only the authorized users have access
Auth0 ensures reliable access control.In the dashboard ,policies can be set up to enable access control to selected set of users based on the role and application to ensure only the authorized users have access
A secure scalable software tool
What do you like best about the product?
It allows automation of user flows using custom scripts and can act as a federated identity provider
What do you dislike about the product?
It lacks native support for offline login in mobile applications
What problems is the product solving and how is that benefiting you?
It manages users and permissions in one place
Your go to IDP anyday.
What do you like best about the product?
i like the ease of use and cost effectiveness of Auth0 along with the Actions feature which we can create for more functionality.
What do you dislike about the product?
The thing to dislike is that it does not provides the roles and scopes in a easy way like Okta or anyother IDP.
What problems is the product solving and how is that benefiting you?
It resolves the problem of managing all the users of my tool by me and along with that its helps in securing my API's by providing Auth infrastrucure.
very easy and simple to set up
What do you like best about the product?
Features such as MFA, email password login, or social media login come built-in with auth0. Dashboard is also very user friendly. Their customer support is also very good. I use it frequently to monitor the status. You can easily integrate and implement it on your platform
What do you dislike about the product?
Pricing can be little expensive for small business, specially when they start getting a lot of users. Limited rules or machine to machine tokens limitation can make feel restricted. Some configuration may also look complex for beginners.
What problems is the product solving and how is that benefiting you?
We saved money and time which we had to spend to get our own authentication developed or creating one ourselves. Auth0 made SSO, MFA, login, signup very easy as they are built-in. We were able to deploy secure login process in no time without spending more time testing and fixing.
Excellent tool for ready to use Authentication System
What do you like best about the product?
We are using Auth0 from last 2 years. It is very easy to setup and use. Its provide multiple option for Authentication. They provide inbuilt security which makes developers life easy.
What do you dislike about the product?
I did not find anything to dislike in Auth0.
What problems is the product solving and how is that benefiting you?
It saves lots of time and provide security.
No customer support, email ignored
The customer support experience has been extremely poor.
Our emails have gone completely unanswered, and there's no clear way to escalate urgent issues.
For a company of this scale, it's unacceptable to be left in the dark when critical identity services are involved.
If reliable support is important to your operations, I recommend evaluating alternatives.
Customizability enhances user productivity and support is exceptional
What is our primary use case?
I am a reseller, and our customers primarily use Auth0 for B2B purposes. Auth0 is mainly used for their employees.
What is most valuable?
The most valuable feature of Auth0 is its customizability. It allows customers to go beyond what's out of the box and customize their experience to meet their needs. Auth0's multi-factor authentication is effective. Passkeys and threat protection are also excellent features.
What needs improvement?
The pricing should be lower. A reduction of 20-25% would be great.
For how long have I used the solution?
I have been working with Auth0 for three years already.
What was my experience with deployment of the solution?
There are no deployment issues. Deployment is very quick. A simple setup can be live in 15 minutes.
What do I think about the stability of the solution?
There are no issues with stability. I would rate stability a ten out of ten.
What do I think about the scalability of the solution?
The tool is very scalable and meets our customers' needs. I would rate scalability a ten out of ten.
How are customer service and support?
Auth0 has the best support ever. The support staff are engineers, not just frontline personnel, ensuring expert assistance. Multiple channels are available to get help.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up Auth0 is very easy. On a scale from one to ten, it is a ten in terms of ease of setup.
What other advice do I have?
I can recommend Auth0 and hope it becomes cheaper in the future. The tool is not just for taking money but for making users productive, allowing customization for login, branding, and revenue-driving functionalities. Overall, I rate Auth0 a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Smooth and secure but a bit buggy at times
What do you like best about the product?
Very secure and robust against external phishing attempts and attacks
What do you dislike about the product?
It can crash or fail at times on mobile, making the overall experience vary depending on the platform you're using.
What problems is the product solving and how is that benefiting you?
Auth0 is the main method of user authentication for my company's employee platform where most of the operations activities are taken place.
All are good & reliable for Security Integration
What do you like best about the product?
The working process of Auth0 is really great and user friendly and I personally use their API for my web application to login with secure environment. They have very great integration option and best methodology for work on secure and reliable project.
What do you dislike about the product?
Implementation and their support are good that's why I frequently use Okta Auth0 for our development and security reasons.
What problems is the product solving and how is that benefiting you?
All Are good and okay and I really appreciate their team to provide this level of security to our website and web allpication. They have reliable and user friendly environment that I really appreciate and share with my social group.
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