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Kandji is awesome! Love the ease of use and features!
What do you like best about the product?
- No formal training required.
- Automated patching for 3rd party and OS
- Easy to implement
- Easy to configure
- Very easy to navigate/UI is uncluttered
- Better pricing than Jamf.
- Very easy to integrate with ABM
- Automated patching for 3rd party and OS
- Easy to implement
- Easy to configure
- Very easy to navigate/UI is uncluttered
- Better pricing than Jamf.
- Very easy to integrate with ABM
What do you dislike about the product?
- I could not make exemptions to a Library or Blueprint.
- Wish there were more auto-apps.
- Pricing should be more granular.
- There should be phone support.
- Chat support is sometimes delayed.
- Wish there were more auto-apps.
- Pricing should be more granular.
- There should be phone support.
- Chat support is sometimes delayed.
What problems is the product solving and how is that benefiting you?
Automated patching, no need to create software packages manually (for the most part).
Cheaper than competitor.
Don't need to take expensive trainings.
Less time managing computers.
Users barely needed any training.
Relatively easy to implement.
Upfront cost is cheaper than competitor.
Customer service is top notch.
Cheaper than competitor.
Don't need to take expensive trainings.
Less time managing computers.
Users barely needed any training.
Relatively easy to implement.
Upfront cost is cheaper than competitor.
Customer service is top notch.
Recommendations to others considering the product:
I've been a Jamf customer for over a decade, took several training classes and certifications so I am heavily invested with Jamf.
However, their customer services, pricing scheme, patching feature and overall quality has declined over the years.
We were looking for another alternative, looked at Fleetsmith, among others - Kandji has made MDM very easy.
No need for expensive support plan, trainings, etc - practically anyone can run and administer Kandji. You will save tons of time managing and patching your computers.
However, their customer services, pricing scheme, patching feature and overall quality has declined over the years.
We were looking for another alternative, looked at Fleetsmith, among others - Kandji has made MDM very easy.
No need for expensive support plan, trainings, etc - practically anyone can run and administer Kandji. You will save tons of time managing and patching your computers.
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KISS MDM solution with intuitive UI and easy to use
What do you like best about the product?
Kandji is straightforward and easy to use. The barrier to entry is very low because of Kandji's intuitive UI and organization. You can configure your setup and come back in months and pick it back without relearning a specific UI and system.
What do you dislike about the product?
The product is still maturing. Kandji are still growing, some of their newer features are still light on options. Not all configuration options have been ported to their new library/blueprint system.
What problems is the product solving and how is that benefiting you?
We chose Kandji for their security MDM solution to efficiently manage a fleet of Apple Macbooks. We were able to quickly and significantly increase our security posture with minimal resources.
Kandji Has Been a Great Addition to Our Mac OS Management Toolbox
What do you like best about the product?
The custom portal that allows approval of applications our users can install without an administrator having to connect every time.
What do you dislike about the product?
There isn't anything we've been dissatisfied with so far.
What problems is the product solving and how is that benefiting you?
Managing Mac OS has always been a somewhat tedious, manual task. Kandji gives us manageability that's similar to our PC's on a Windows domain.
New Kandji Customer
What do you like best about the product?
Kandji is simple to set up and use, but one of the best parts of Kandji is the support team. They're always so responsive and helpful with any issues, questions, or concerns that come up when we're using the product or deciding on best practices with setting up an MDM. We're a small team and decided to get an MDM set up before we got too large in order to ensure there were no problems migrating users to a proper MDM solution in the future.
What do you dislike about the product?
The only complaint that I have about Kandji is that the UI isn't super polished. It's definitely good but would love to see the visual design get a lift over the next year.
What problems is the product solving and how is that benefiting you?
We're trying to handle provisioning software, accounts, profiles, and security preferences remotely at scale for all corporate devices. Kandji has been perfect for this.
Excellent Experience
What do you like best about the product?
Kandji brings a simplicity to device management which in unparalleled. While simplistic, Kandji offers all the knobs to turn for those requiring advanced configuration capabilities. Finally, Kandjis integration with external SSO providers and improvements in the Mac setup (LiftOff) put it above competitors.
What do you dislike about the product?
There are few items missing, but given Kandjis constant innovation and responsive customer success team I know they will be implemented.
What problems is the product solving and how is that benefiting you?
As a small startup, Kandji has aided us in rapidly addressing our security requirements for endpoints. Integrations with external providers like Crowdstrike and SSO providers allow us to scale rapidly.
The easy to use MDM
What do you like best about the product?
UX and UI are simple and nice. Everything is well placed and easy to start with. We have deployed 120 devices in one week
What do you dislike about the product?
not yet hosted in EU, support is very reactive but with US timezone
What problems is the product solving and how is that benefiting you?
having our full float quickly onboard on our MDM and will secured
Game changer for enterprise Mac and iPhone deployments.
What do you like best about the product?
Simplified Mac deployments that are paired with Apple Business Manager. The ability to continuously enforce CIS and NIST security controls is extremely helpful.
My personal favorite feature is Kandji Self Service– which creates an "app store" for our users that allows them to download needed software on demand without admin credentials.
My personal favorite feature is Kandji Self Service– which creates an "app store" for our users that allows them to download needed software on demand without admin credentials.
What do you dislike about the product?
The admin console user interface is not always intuitive and meaningful updates to the UI seem to come infrequently.
What problems is the product solving and how is that benefiting you?
Kandji has allowed us to shave hours off of our deployment times. We can now confidently control end-user devices and meet our compliance requirements without a huge amount of manual device configuration.
Recommendations to others considering the product:
If you need a way to control, deploy and manage Apple devices in your organization, Kandji is your answer.
Kandji for Business
What do you like best about the product?
I like the ease of use and support. It's much easier to use than other competing MDM solutions and, if you dont know something, there is generally someone on the other side to help. The support has been fantastic.
What do you dislike about the product?
macOS is complex - sometimes adding a feature in Kandji means that you break things. Some sort of warning would be nice if you were making changes that could cause conflicts. This is not something I dislike, this is more of a feature request.
What problems is the product solving and how is that benefiting you?
We manage 400 end-user machines at all different security levels. We are solving the varying end-user needs with Kandji - while still keeping our machines bound to an MDM solution and secure.
Recommendations to others considering the product:
Do it !
Simple Apple MDM with great after sales support
What do you like best about the product?
I love the fact that support is just a chat away and that the whole process from looking for an MDM to rolling it out didn't feel rushed or feeling like we were being forced into a deal.
What do you dislike about the product?
We've been using Kandji for about two months now, and I can't say we dislike anything. Although a nice feature would be supporting during Australian business hours, however, it isn't that bad. We usually have until about 11 am AEST to chat to the team before they go offline. Once they go offline, we leave a message, and they generally respond in about 12hours time when we're going to bed, which is excellent because we have an answer already for the following day.
What problems is the product solving and how is that benefiting you?
Having the ability to have all staff running the same macOS and App versions is excellent! This saves a lot of time of not having to update people one by one manually.
Recommendations to others considering the product:
Do it, make the switch. We switched from JAMF, which was becoming very expensive and very bloated with features that were not needed.
The gold standard in Apple device management
What do you like best about the product?
Nothing has come close to Kandji's feature set and ease of use in my years of researching, implementing, and administering mobile device management systems on behalf of my customers as a managed service provider.
Kandji is extremely responsive to feedback, and maintains an extremely strong community presence. Something that is a complete breath of fresh air compared to other solutions.
Using Kandji has enhanced not only the way my company does business, but also the lives of my clients that use it.
Kandji is extremely responsive to feedback, and maintains an extremely strong community presence. Something that is a complete breath of fresh air compared to other solutions.
Using Kandji has enhanced not only the way my company does business, but also the lives of my clients that use it.
What do you dislike about the product?
My only gripes with Kandji are those that are absolutely outside their control and wholly attributable to Apple. Every MDM solution that wants to support Apple devices is currently caught between a rock and a hard place. Apple still needs to improve on the MDM framework that these platforms rely on to deliver, and I've discovered that MDM solutions are doing their best to get past it.
With that stated, Kandji has done an outstanding job collaborating with customers and admins to assist us get through this difficult period in being an Apple admin, consistently providing guidance and remedies.
With that stated, Kandji has done an outstanding job collaborating with customers and admins to assist us get through this difficult period in being an Apple admin, consistently providing guidance and remedies.
What problems is the product solving and how is that benefiting you?
My company has been able to implement and effectively maintain technical controls linked to our SOC II compliance goals, as well as assist our clients in improving their security posture and transform the device management experience for our users, thanks to Kandji.
Finally, we have an Apple MDM provider who has earned our trust and whom we can confidently promote to our clients.
Finally, we have an Apple MDM provider who has earned our trust and whom we can confidently promote to our clients.
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